Job Req Number: 114036
Time Type: Full Time
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The Project Specialist – Global Customs Communication plays a key role in connecting operational customs expertise with structured communication and commercial development across DSV.
This role sits at the intersection of customs, communication, and business growth. It supports the development of internal and external platforms, translates complex regulatory and operational topics into clear business messaging, and enables Global Customs to be positioned as a strategic capability to customers.
Key Responsibilities
- Support and drive Global Customs communication initiatives across all regions, ensuring alignment with the global framework
- Translate customs regulations, operational processes, and market developments into clear, structured communication for internal and external audiences
- Support the development and maintenance of internal SharePoint platforms and external website content for Global Customs
- Create and support customer-facing materials, including presentations, webinars, and value propositions
- Coordinate with regional customs teams to gather regulatory updates, operational insights, and market intelligence
- Support communication and positioning of customs services, ensuring consistency with DSV’s commercial strategy
- Contribute to tender support and customer engagement where customs expertise is required
- Support representation of Global Customs in trade associations, industry events, and external forums
- Align customs messaging with MARCOM channels, including newsletters, campaigns, and digital platforms
- Act as a bridge between operational customs teams, commercial stakeholders, and communication functions
- Structure and maintain governance of customs-related content, ensuring accuracy, consistency, and accessibility
Scope of Work Includes
- Internal SharePoint content and platform development
- External website development and customs content alignment
- Customer and internal webinars
- Commercial communication materials supporting lead generation
- Regulatory updates and market insight communication
- Trade association engagement and event support
Skills & Experience
- Minimum 2 years’ experience in customs brokerage, trade compliance, or a related operational customs environment
- Strong understanding of import/export procedures, customs regulations, and governance frameworks
- Ability to analyse regulatory and market developments and translate them into clear business impact
- Experience engaging with trade associations, customs authorities, or government bodies
- Exposure to customer-facing, commercial, or consultancy environments
- Strong communication skills with the ability to simplify complex customs topics for different audiences
- Experience supporting digital platforms, content development, or data-driven processes
- Structured, organised approach with strong project coordination skills
- Ability to work across regions and manage multiple stakeholders
- Proactive mindset with a focus on enabling commercial growth and strategic positioning
What we offer:
- Employment based on an employment contract, along with a comprehensive benefits package
- Training and development programs, as well as access to an e-learning platform
- Onboarding program with the support of a dedicated Buddy
- Participation in an annual, company-wide integration event
- A work environment based on Scandinavian organizational culture
- Opportunities for growth through our internal program
Benefits:
- Sharing the costs of sports activities
- Private medical care
- Sharing the costs of foreign language classes
- Sharing the costs of professional training & courses
- Life insurance
- Integration events
- Corporate gym
- Corporate sports team
- Coffee / tea
- Parking space for employees
- Extra social benefits
- Holiday funds
- Christmas gifts
- Employee referral program
- Charity initiatives
- Bicycle parking
- Modern and ergonomic office
- Yoga in the office
DSV – Global transport and logistics
Working at DSV means playing in a different league.
As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.
With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.
At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.
Start here. Go anywhere
Job information
Date posted: 30-04-2026
Employment type: Full time
Hiring company name: DSV
Job location: 02-677 Warsaw Maso PL
Requisition ID: 114036-en_GB