Senior Team Lead

Are you ready to help lead P&O technology-focused initiatives and projects—and support thousands of employees in working smarter every day? 

This role, Senior Team Lead, P&O Technologies, is an exciting opportunity to support the leadership of a talented team of 6 team members, located in Europe and in APAC, during a temporary parental leave coverage period.  

Following this temporary coverage period, the role is expected to transition into an individual contributor position. 

Reporting into the Director, P&O Technology Projects, you will coordinate and guide a team of specialized global P&O technology professionals supporting projects and initiatives related to (new) key technologies such as P&O Service Management (P&O Ticketing Tool), Document Management and Document Generation Tool, TalentHub, and other global people-focused technologies. 

Working closely with the Senior Manager SAP SuccessFactor Global IT, (leadership) peers in P&O and Global IT, and key stakeholders across regions, you will help ensure continuity of project delivery, and team coordination during the coverage period. 

Key Responsibilities 

As a member of the Global People Systems & Operations team, your responsibilities will include: 

• Support the day-to-day coordination and operational leadership of a global team responsible for supporting key global people technologies on a project basis while maintaining a customer-centric mindse
• Coordinate activities related to system implementation projects, and support ongoing initiatives such as global rollout for Service Management and Document Management applications, system enhancements, change requests and vendor collaboration. 
• Provide guidance, coaching, and day-to-day support to team members, fostering collaboration, knowledge sharing, and continuous development.  
• Partner with functional P&O and business stakeholders to gather, assess, and help prioritize requirements for new technologies, enhancements and process improvements. 
• Coordinate assigned projects and initiatives related to the implementation, enhancement, and ongoing support of HR technologies, together with your team members, dedicated project leads in the multiple projects. 
• Escalate strategic, budgetary, or high-impact decisions to the Director or appropriate leadership levels as required.  
• Contribute to the development and implementation of team procedures, standards, and best practices.  
• Support compliance with applicable EU laws, data privacy, security, and labor requirements impacting HR technologies and processes.  
• Assist in maintaining operational continuity and effective stakeholder communication during the manager parental leave period.  

Required Skills 

To perform successfully in this role, an individual should demonstrate the following competencies: 

• Resourcefulness: Highly motivated, organized, and solution-oriented with the ability to analyze information and support effective decision-making. 
• Leadership & Team Coordination: Ability to guide and coordinate team activities, support collaboration, and promote accountability within the team environment. 
• Change Management: Understanding of process improvement and change management principles to support implementation activities. 
• Relationship Building: Ability to collaborate effectively with HR, IT, Finance, Payroll, vendors, and other stakeholders. 
• Problem Solving: Identifies issues proactively and supports timely resolution. 
• Communication: Strong verbal and written communication skills with the ability to explain technical concepts to non-technical audiences. 
• Decision Making: Ability to make day-to-day operational decisions within defined responsibilities and escalate where appropriate. 
• Business Acumen: Understands business priorities and supports HR technology roadmap discussions and operational planning. 
• Professionalism: Demonstrates professionalism, reliability, discretion, and a customer-focused mindset. 
• Confidentiality: Maintains a high level of discretion and confidentiality. 
• Planning & Organization: Strong organizational and prioritization skills with the ability to manage multiple activities simultaneously.  

Education and Experience

• Bachelor’s Degree in business, human resource management, information technology, or a related field preferred.  
• Minimum of five (5) years of experience in P&O technology, P&O system operations, or IT project coordination/support roles. 
• Experience supporting HR applications and technologies within a large organization, including areas such as Core HR, Recruitment, Onboarding, Performance, Succession, reporting, user support, training, or system enhancements.  
• Experience working in global or cross-functional environments preferred.  
• Strong working knowledge of MS Excel and related reporting tools.  
• Proficient level of English (spoken and written).

What we offer: