Process Specialist

Time Type: Full Time

We are looking for a Process Specialist, Lean, QMS (Continuous Improvement) to act as a business partner who works closely with middle management and the teams, understand business priorities, proposes and implement improvement projects/initiatives which support successful achievement of DSV strategic goals and objectives.

Your responsibilities:

• Support to build and strengthen continuous improvement culture within ISSC
• Work with operations teams and drive process improvements that quantitatively and qualitatively improve costs, quality and service,
• Cooperation with ISSC units and teams and other process stakeholders, e.g. Global Process Owner, Business Change Managers, RPA, PA, BPD in the scope of improvement activities,
• Track and report continuous improvement project and initiatives
• Assist process transition to operations and participate in SLA review,
• Support the establishment and delivery of an operational excellence/ standard work program for ISSC
• Designing, preparing and conducting continuous improvement methodologies training sessions including, but not limited to Six Sigma, 5S, Lean Principles and others,
• Support in defining new KPIs for services provided by ISSC and support in their implementation,
• Develop, implement and maintain reporting framework for business KPI metrics,
• Implementation and maintenance of the process maturity model of the organization (Maturity Matrix Model),
• Ad Hoc reporting requirements,
• Support employees in the development of knowledge and skills in the field of continuous improvement,
• Compliance with internal regulations, procedures, law and managers orders, including labor regulations, regulations on remuneration and other internal regulations in the company, including company’s intellectual property protection, Behaviors and attitudes consistent with the values.
• Support Operations in the creation, development/update of process documentations outside of process migration scope, and conduct documentation audits based on ISSC standards
• Constant skills development by participating in training and self-development
• Compliance with internal regulations, procedures, law and managers orders, including labor regulations, regulations on remuneration and other internal regulations in the company, including company’s intellectual property protection.
• Behaviors and attitudes consistent with the values of DSV.
• Professional skills development by participation in training and constant self-education.

Our requirements:

• Experience in working in an international corporation environment supported by a minimum of 4 years of professional practice.
• Experience in describing business processes in logistics/ freight forwarding
• Experience or participation in the implementation of projects/ savings programs in the organization.
• Higher education: Finance / Economics / Industrial Engineering
• Knowledge of English at C1 level.
• Knowledge of the MS Office package that enables effective and correct: sorting and filtering data, conditional cell formatting, "freezing" rows, columns, securing form/ cells, cell formatting, creating pivot tables/ graphs, vertical searching for data, validating/ consolidating and grouping data and support for simple macros.
• Highly developed skills of cooperation with internal and external clients.
• Ability to work under time pressure.
• Good organization skills of own and others work.
• Critical and objective observation of the process and implementation of new solutions enabling efficient and effective solving of any problems in the managed process.
• Analytical skills.
• Teamwork.
• Implementation of new processes, improvements in processes.
• Decision-making skills.
• Prioritization of entrusted tasks.
• Cooperation with people and effective motivation to self-development, considering the needs of the organization.
• Communication through effective speaking and listening, and at the same time perfecting others.
• Identifying and formulating your own values and priorities and using them in practice.
• Time management.

Nice to have: 

• Completed training: Six Sigma Green Belt or Black Belt

Our benefits:

Attractive Compensation Package:

• Annual performance-based bonus
• Meal tickets, Cultural vouchers
• Rewards & Recognition Program, Referral and Relocation bonuses
• Christmas and Easter bonuses

Health & Well-being:

• Hybrid working mode (Bucharest office located near the metro station in Pipera)
• Flexible working hours as per internal policy
• Private medical subscription with family discounts (children, spouse/ life partner)
• 4 short days per year (Leave Office Very Early)
• Birthday day off
• Extra vacation days based on seniority
• Discounts on products/services (WorldClass Gym, 7Card, Therme, Samsung, etc)
• Volunteering opportunities within the organization

Personal & Professional Development:

• Mentoring program with access to Worldwide network
• E-Learning platform for continuous learning
• Promote-from-within career growth culture, giving our colleagues the opportunity to grow their career.

DSV – Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.

With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. 

At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.

Start here. Go anywhere

Visit dsv.com and follow us on LinkedIn and Facebook.

Apply now