Business Support Specialist

Job Req Number:  111693
Time Type: Full Time

Principal Accountabilities(The following is intended to describe the general nature and level of work being performed.  It is not an exhaustive list of all expectations.):Configuring WMS system to meet business processes.Serve as the single point of contact and liaison between customer, operations and Contract Logistics IT.Provide level 1 support to analyze, troubleshoot and resolve WMS issues where possible; escalate to IT Support when necessary.Clearly document details of WMS issues including steps to recreate the issue when escalation is requiredKnowledgeable of IT infrastructure hardware such as RF handhelds, vehicle mount RF, printers, workstations and other IT equipment associated with WMS systems.Assist training new hires on WMSParticipate in cross-functional  improvement projectsClearly document and communicate system change requests.Ensure adherence to WMS best practices per defined standard operating procedures and work instructions.Pursue continuous personal and organizational improvementsMaintain a high level of quality in work performed.Maintains a clean and safe work environmentFollows all SOP and safety guidelines.Demonstrate knowledge and understanding of business operationsPossess excellent inter-personal and communication skills.Performs all other duties deemed necessary to support the WMS system and operation.

DSV – Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.

With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. 

At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.

Start here. Go anywhere

Visit dsv.com and follow us on LinkedIn and Facebook.

Apply now