Director

Job Req Number:  114079
Time Type: Full Time

Head of Safety, Security, Sustainability, Heath and Quality, Asia Pacific, Contract Logistics

Reporting Line

Reports to: Head of Business Change Management (BCM)
Functional alignment: COO / Operations Strategy & Solutions

Role Purpose

The Head of S3HQ is accountable for defining, governing, and embedding enterprise‑wide standards for Safety, Security, Sustainability, Quality and Business Continuity across Contract Logistics operations.

The role ensures that S3HQ is not a compliance silo, but a business‑integrated capability that:

• Protects people, assets, customers, and brand
• Enables scalable operations and growth (incl. GCM clients)
• Translates regulatory and corporate requirements into operationally executable standards
• Supports BCM‑led transformation, CIP, and product development with risk‑aware, compliant solutions

Key Accountabilities

1. Enterprise Governance & Standards Ownership

• Own the global S3HQ framework covering:
  • Safety & Health
  • Security
  • Sustainability
  • Quality
  • Business Continuity / Crisis Preparedness
• Define and maintain minimum global standards, policies, and control frameworks
• Ensure standards are:
  • Scalable across regions
  • Practical for operations
  • Aligned with COO and Corporate requirements
• Own change control for S3HQ‑related standards in collaboration with BCM CIP & Process Optimisation

2. Integration with BCM Operating Model

• Embed S3HQ into BCM‑led initiatives, including:
  • CIP & Process Optimisation
  • New site implementations
  • GCM client onboarding and expansions
  • Product and solution development
• Ensure S3HQ is designed in, not bolted on, to:
  • Processes
  • Work instructions
  • Training and enablement
• Act as the S3HQ authority within BCM governance and prioritisation forums

3. GCM Client Enablement & Risk Stewardship

• Provide clear S3HQ rules of engagement for GCM clients
• Support GCM teams with:
  • Standardised S3HQ requirements
  • Risk assessments for new solutions and sites
  • Customer‑specific compliance needs (without breaking enterprise standards)
• Ensure that GCM‑driven exceptions are:
  • Risk‑assessed
  • Approved through governance
  • Documented and time‑bound

4. Regional Deployment & Capability Building

• Lead a federated S3HQ model:
  • Central ownership and governance
  • Regional S3HQ leads for execution
• Set expectations for regional teams on:
  • Roles and responsibilities
  • Reporting and escalation
  • Audit readiness and incident management
• Drive capability uplift through:
  • Training frameworks
  • Standard toolkits
  • Knowledge sharing across regions

5. Incident, Crisis & Business Continuity Leadership

• Own the enterprise approach to crisis management and BCP
• Ensure clear escalation paths and decision frameworks
• Support operations during:
  • Major incidents
  • Disruptions
  • Regulatory or customer escalations
• Lead post‑incident reviews and systemic corrective actions in partnership with BCM CIP

6. Performance, Reporting & Executive Transparency

• Define standard S3HQ KPIs and reporting
• Ensure transparency to:
• COO leadership
• BCM
• Regional Operations
• Translate compliance and risk topics into business‑relevant insights

Support executive decision‑making with fact‑based assessments

Experience

• Senior leadership experience in Safety, Security, Sustainability, Quality, or Risk within logistics, supply chain, or complex operations
• Proven experience operating in a global, matrix organisation
• Track record of translating policy into operational execution
• Nice to have: Experience supporting large, strategic customers (GCM‑type environments)

Skills & Capabilities

• Strong governance and decision‑making capability
• Ability to balance standardisation vs. operational pragmatism
• Credible engagement with senior leaders and customers
• Systems thinking and risk‑based prioritisation
• Change leadership mindset

DSV is an equal employment opportunity employer.  Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, veteran status, marital status, gender identify, sexual orientation, national origin, liability for military service, or any other characteristic protected by applicable federal, state, or local law. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration.  DSV reserves the right to defer or close a vacancy at any time.

DSV – Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.

With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. 

At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.

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