Quality Assurance Senior Manager

Job Req Number:  106030
Time Type: Full Time

To support the organization to drive and improve QHSE Management system within Singapore and Malaysia and act as the first point of contact for the Countries in the Area of Responsibility (AR) on all QHSE topics, assist in subcontractor management for Singapore.

KEY TASK

QHSE Management

• Ensure the QHSE Management System within all applicable countries in the area of responsibility (AR) is implemented and compliant;
• Support and drive the achievement and performance of the QHSE Objectives & Targets are being met within the AR;
• Ensure regular QHSE performance updates are presented in Country Management meetings within the AR, when required;
• Ensure the adherence to the global corrective and preventive action standards as well as being actively involved in the root cause analysis and agreement of corrective and preventive actions for severe and reoccurring incidents, audit findings, KPI deviations etc.;

• Support countries in the AR during external audits against ISO 9001;
• Support the implementation of the global incident handling standards within the AR;
• Perform tasks as QHSE responsible in CAPA process;
• Coordinate country QHSE certifications and act as the prime contact within the Country for external certification bodies;
• Support Products in regards to continuous improvement initiatives
• Organize and execute QHSE training and make training material available
• Drive BCP walkthroughs in the AR
• Ensure, unless local legal or similar requirements dictate, global standards are either implemented or challenged for improvement;
• Support the implementation of the key quality industry certifications (e.g. SQAS);
• Support on tenders and customer audits in regards to quality requirements in the AR;
• Perform internal QHSE audits and QHSE subcontractor audits according to the Company’s audit plan
• Participate in external QHSE or related audits according to the Company’s audit plan.
• Ensure all risks & opportunities are identified within the quality function;
• Meet at regular intervals with Quality Managers of key customers to exchange information relating to quality management systems and to share ideas and knowledge;

Subcontractor Management

• Maintain and manage the subcontractor portfolio across different products in Singapore which includes outsourced vendor services for trucking, transportation and other cargo handling & value-added activities.
• Assist in procurement, setup and maintenance of subcontractor data pool, contractual term negotiations and filing as per Corporate Audit requirement.

Additional to above tasks

• Any other job-related tasks as assigned by the superior.
• Adherence to the Code of Conduct policy of the DSV Group.

Competencies

COMMUNICATION & PRESENTATION

• Ability to communicate openly and confidently
• Ability to influence and convince others in a way that results in acceptance and agreement
• Ability to shape conversations to ensure focus and understanding
• Effective listening
• Ability to clearly and concisely present both written and/or oral information

CHANGE MANAGEMENT / INNOVATION

• Ability for systematic and rational analysis to identify the root cause of problems
• Willingness to challenge the status quo and to drive innovation and change
• Capable to generate creative ideas/solutions

STRATEGIC LEADERSHIP

• Ability to recognize legal trends (regulations) incl. compliance environment
• Ability to recognize Industry and Market trends and developments
• Ability to initiate and implement new approaches and procedures, to set robust plans in advance, to initiate implementation steps

ACCOUNTABILITY

• Strong decision making capabilities and high accountability (Ability and willingness to decide on the basis of root cause analysis and agreed criteria and to make decisions also in difficult situations)
• Credibility
• Assertiveness
• Capable to make informed judgments and to generate practical, timely solutions
• Ability to find pragmatic solutions by using decision making techniques
• Willingness to involve stakeholders in decision making process, to get buy-in and to implement solutions

CUSTOMER  ORIENTATION

• Customer focus (monitors customer expectations continuously and is willing to adapt own activities/procedures)
• Readiness to continuously focus on identifying and meeting customer current and future needs
• Readiness to provide alternatives and optimized solutions to the Customer
• Ability to establish a successful long-term business partnership with internal and external customers

EXPERIENCE & EDUCATION

• NEBOSH/Equivalent Qualified
• Qualified Internal & Lead Auditor
• Experience of working in an International Work Environment
• Good subcontractor management know-how and experience.
• Candidate must possess at least Bachelor's Degree/Post Graduate Diploma/Professional Degree in Engineering (Others), Business Studies/Administration/Management, Logistic/Transportation or equivalent.
• At least 6 Year(s) of working experience in the related field is required for this position.
• Educational qualifications can be compensated by working experience.

DSV – Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.

With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. 

At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.

Start here. Go anywhere

Visit dsv.com and follow us on LinkedIn and Facebook.

Apply now