Manager, System Integration 系統整合經理

Job Req Number:  91776
Time Type: Full Time

Your Role｜

Responsible for the overall planning, organizing and implementation of all WMS functions integration from local to Global system Cargo Write. Fulfil management requests and corporate IT development for existing applications and development of new technical solutions.
負責全面規劃、組織和執行所有 WMS 功能整合，從本地系統到全球系統 Cargo Write。滿足管理層需求，推動現有應用系統的企業 IT 發展，以及開發新的技術解決方案。


Main Task Description｜

1. Integration of Local and Headquarters Systems (Cargo WRITE) 本地與總部系統 (Cargo Write) 之整合
● Requirements Gathering, Analysis, and Pre-Implementation Communication 需求收集分析與導入前溝通
Collaborate with international or internal teams to deeply understand business execution needs, assist Local and Global teams in pre-implementation communication, and ensure the system meets requirements upon integration.
與國外或內部團隊合作，深入了解業務執行的需求，協助 Local 及 Global 在系統導入前的溝通，確保系統導入時符合所需。

● Technical support 技術支援
Identify and resolve local requirements and issues during practical application. Establish a seamless communication platform for IT teams and relevant users to address integration-related problems.
釐清並解決 Local 在實際應用過程中的需求和問題，為 IT 團隊或其他和相關使用者建立無縫的溝通平台，解決整合相關問題。

2. System Integration Testing and Validation 系統整合測試與驗證
● System functionality testing 系統功能測試
Perform functional tests of the integrated system, including pre-implementation and acceptance testing, to ensure the system meets design specifications and business requirements.
執行整合系統的功能，導入前的測試，與驗收測試，確保系統滿足設計規範和業務需求。

● System performance optimization 系統性能優化
Collaborate with the development team to make necessary parameter adjustments based on system performance, troubleshoot faults and anomalies, and ensure efficient system operation.
與開發團隊一起根據系統性能進行必要的參數調整，排除故障與異常，確保系統高效運行。

3. System Integration Maintenance and Support 系統整合維護與支援
● Post-implementation monitoring 監控系統導入後狀況
Assist Local and Global teams in addressing anomalies, implement appropriate solutions and recommendations through communication, and ensure real-time user experience and service.
協助 Local 與 Global 對於異常發生時，溝通後導入適當解決方案與建議，確保獲得即時的使用體驗和服務。

4. Documentation and Training 文件撰寫與培訓
● Technical documentation 技術文件撰寫
Write, organize, and manage project-related technical documents to ensure completeness and traceability.
撰寫並整理和管理專案相關的技術文件，確保文件的完整性和可追溯性。

● User training 使用者教育訓練
User education and training: Provide training as needed to ensure users can effectively query and utilize the integrated system.
必要時為使用者提供教育訓練，確保他們能夠有效地查詢並使用整合資訊的狀態。

5. Integration of New Customers and Existing Systems 新客戶與現有系統的整合
● Data exchange between DSV and customer systems DSV與客戶系統間資料交換
Collect customer EDI data exchange requirements and documentation, clarify needs with the international EDI team, and assist in local system implementation and training after development.
收集客戶 EDI 資料交換需求與文件，與國外 EDI 團隊進行需求釐清。國外開發完畢後，協助系統在 Local 導入，並進行教育訓練。

Qualification｜

● Proficient in MS SQL, C#, .NET framework, and Android Studio
熟悉 MS SQL, C#, .net framework, Android studio
● Fluent in Chinese and English (listening, speaking, reading, and writing), with proficiency in English email and communication.
精通中英文(聽,說,讀,寫)，具備英文email與溝通能力。
● With related experience in warehouse operation.
具備倉儲物流相關經驗

Work experience 工作經驗｜
Familiar with Warehouse Management Systems (WMS) and experienced in related planning and implementation.
熟倉儲管理系統 (WMS)，具相關規劃及導入經驗。

Serving enthusiasm 服務熱忱｜
Passionate about serving and enjoy sharing knowledge with others.
熱愛服務工作，樂於與人分享知識。

Communication and interpersonal skills 溝通與人際能力｜
Skilled in cross-departmental communication and coordination, capable of translating user language into terms comprehensible to IT professionals.
有跨部門溝通協調能力，擅長把使用者語言轉換成資訊人員能理解的語言。

Logical analysis and learning ability 邏輯分析與學習能力｜
Possesses strong analytical and learning skills, capable of working independently.
具備良好的邏輯分析和學習能力，能夠獨立作業。

Work attitude 工作態度｜
Meticulous, highly responsible, and cooperative with project requirements.
細心、具高度責任感，並對專案配合度高。

DSV – Global transport and logistics

DSV is a dynamic workplace that fosters inclusivity and diversity. We conduct our business with integrity, respecting different cultures and the dignity and rights of individuals. When you join DSV, you are working for one of the very best performing companies in the transport and logistics industry. You’ll join a talented team of approximately 75,000 employees in over 80 countries, working passionately to deliver great customer experiences and high-quality services. DSV aspires to lead the way towards a more sustainable future for our industry and are committed to trading on nature’s terms.

We promote collaboration and transparency and strive to attract, motivate and retain talented people in a culture of respect. If you are driven, talented and wish to be part of a progressive and versatile organisation, we’ll support you and your need to achieve your potential and forward your career.

Visit dsv.com and follow us on LinkedIn, Facebook and Twitter.

Apply now