HR Business Partner

DSV - Global transport and logistics
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers.  Read more at www.dsv.com 

Location: USA - Lancaster, Midpoint Dr 

Division: Air & Sea 
Job Posting Title: P&O Business Partner 
Time Type: Full Time

Summary

At DSV, the P&O Business Partner position plays a critical role in managing the entire employee lifecycle, from onboarding to offboarding, to ensure seamless and positive employment experience. The P&O BP serves as a key advisor and resource to both employees and management, supporting areas such as employee relations, engagement, retention, talent and performance management, compliance, and talent acquisition. This role requires a strong background in employee relations, talent management, and performance management, with an emphasis on promoting a high-performance culture and fostering a positive work environment.

Duties and Responsibilities

• Oversees the entire employee lifecycle from onboarding to offboarding, ensuring a seamless employment experience at each stage including but not limited to:
  • Talent Management: Lead talent assessment and development initiatives, identify high-potential employees, and work with managers on succession planning and career paths.  Act as a thought partner in organizational design and talent development initiatives, ensuring the right talent is in place for key roles.
  • Performance Management: Provide support and training to managers on best practices for managing and assessing performance, holding feedback discussions, and addressing performance issues constructively and effectively.
  • Employee Engagement and Retention: Lead initiatives to foster positive employee experience, supporting efforts to improve engagement, retention, and overall workplace satisfaction.
  • Employee Relations:  Serve as a primary point of contact for employee relations issues, conducting investigations as needed and offering guidance to managers on handling conflict resolution, disciplinary actions, and employee concerns in alignment with company policies and best practices.
  • Compliance: Support in reviewing, interpreting, administering, and ensuring compliance with federal, state, and local employment laws, and company policies and procedures.
  • Recruiting: Partner with Talent Acquisition to support end-to-end recruitment processes, including workforce planning, candidate selection, and ensuring alignment with business needs and organizational goals.

• Actively participates in cross-functional P&O projects, contributing expertise and insights to enhance project outcomes. Collaborates with P&O team members and key stakeholders to design, implement, and improve P&O initiatives, ensuring alignment with organizational goals.
• Leverages P&O tools and resources to coach managers on performance, development, conflict resolution, team dynamics, and more. Stays updated on new tools, recommending them to strengthen leadership and support a positive, high-performance culture.
• Supports the design, implementation, interpretation, and administration of employee programs, projects, tasks, and initiatives that align with company goals and objectives. Responsibilities include, but are not limited to, Equal Employment Opportunity, Affirmative Action compliance, DE&I, administering compensation, recognition, training programs, and other key P&O initiatives.
• Engages in project planning, execution, and evaluation, bringing innovative ideas and solutions to drive project success and support P&O best practices across the organization.
• Acts as a proactive strategic advisor to align P&O programs with business goals, ensuring effective communication, smooth execution, and maximum impact. Collaborate closely with business leaders to implement key P&O initiatives, including wellness programs, merit and compensation reviews, talent and succession planning, open enrollment, and other yearly and/or key P&O activities.
• Collaborates with other P&O functions and stakeholders to improve processes, resolve data-related issues, and support data-driven decision-making across the organization.
• Periodic travel is required a few times a year to visit assigned branches and participate in key meetings. 
• Ensures accurate and timely entry, maintenance, and auditing of employee data in the P&OIS system (SAP SuccessFactors), including new hires, promotions, terminations, transfers, and other job changes. Regularly reviews data for quality and consistency, identifying and correcting discrepancies to maintain high data integrity. 
• Other duties and projects as assigned.

Educational background / Work experience

• Bachelor's degree in human resources, business or a related field, preferred.
• 5-7 years’ experience working in Human Resource field required or equivalent combination of education and work experience. 
• Must have strong employee relations and performance management experience
• Background in the logistics, freight forwarding, or supply chain industries is preferred.
• Recognized P&O Professional Certification (SHRM or HRCI) preferred.

Skills & Competencies

Mathematical Skills

• Intermediate

Language skills

• English (reading, writing, and verbal) required

Computer Literacy

• Strong proficiency in MS Office applications – Excel and PowerPoint, specifically
• Experience using P&OIS systems (SAP Success Factors a plus)
• Experience using helpdesk ticket systems (Zendesk a plus)

Other Skills

• Solid working knowledge of human resources principles, with strong skills in management, problem-solving, conflict resolution, consulting, decision-making, financial analysis, data analysis, and influence.
• Demonstrates a strong commitment to continuous learning, ownership, and personal growth, proactively seeking opportunities to expand knowledge of P&O practices, industry trends, and best practices to better support employees and drive organizational success.
• Drives continuous improvement by identifying and implementing P&O process enhancements.
• Excellent verbal and written communication skills
• Working knowledge of employment/labor laws and regulations required.
• Strong interpersonal communication and customer service skills with the ability to motivate others.
• Ability to work independently and collaboratively as part of a team, demonstrating enthusiasm, initiative, and creativity.
• Strong attention to detail.
• Ability to work under pressure and prioritize work activities.
• Ability to maintain a high level of confidentiality and handle sensitive situations with compassion and dignity.

• Must be able to deal with ambiguity, cope with change, and be flexible with shifting priorities.

Function / Market & Industry Knowledge / Business Acumen / Processes

Preferred Qualifications

• Advanced Excel and PowerPoint skills
• Change Management experience
• Project Management experience

Physical and/or Mental Requirements / Working Conditions

Physical Demands

Work is generally sedentary, with no specific need for physical coordination or effort.  May require physical effort associated with using the computer to access information, or occasional standing, walking, lifting needed to carry out everyday activities.  Hours can be extensive as well as occasionally staggered for multi-shift access.  While performing the duties of this job, the employee uses his/her hands to finger, handle or feel objects, tools or controls; reach with hands and arms; stoop, kneel, or crouch; talk or hear.  The employee uses computer and telephone equipment.  Specific vision requirements of this job include close vision and distance vision.

Work Environment

While performing the duties of this job, the employee rarely is exposed to fumes or airborne particles, toxic or caustic chemicals. The noise level in the work environment is usually low to moderate.

The physical demands and work environment characteristics described above are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

For this position, the expected base pay is: $80,000-$100,000/ Annual.  Actual base compensation will be determined based on various factors including job-related knowledge, skills, experience, geographic location and other objective business considerations.  

DSV provides a comprehensive package of health benefits including: medical, prescription, dental, vision, and life insurance, along with flexible and health spending accounts, short and long-term disability coverage, and wellness resources to support your overall well-being. In addition, our 401(k) plan offers company-matching contributions up to 5% to help you build a secure financial future. To support a healthy work-life balance, DSV also offers generous paid time off, paid holidays, and additional floating holidays.

DSV does not accept unsolicited agency resumes.  Please do not forward unsolicited resumes to our website, employees, or Human Resources.  DSV will not be responsible for any agency fees associated with unsolicited resumes.  Unsolicited resumes received will be considered property of DSV and will be processed accordingly without fees.

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at hr@us.dsv.com. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.

DSV – Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.

With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. 

At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.

Start here. Go anywhere

Visit dsv.com and follow us on LinkedIn and Facebook.

Apply now