HR Business Partner - Road Transport US

DSV - Global transport and logistics
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers.  Read more at www.dsv.com 

Location: Lancaster, TX 

Division: Air & Sea - supporting Road Transport
Job Posting Title: HR Business Partner 
Time Type: Full Time

SUMMARY
At DSV, the Human Resources Business Partner (HRBP) serves as a strategic and hands-on partner to operations leadership in a fast-paced, blue-collar transportation environment.  This role provides full-cycle HR support to a primarily CDL driver and hourly workforce – including recruiting, onboarding, employee relations, performance management, and compliance.  The HRBP acts as a trusted advisor to leaders and a visible, approachable resource for employees, helping to foster a culture of safety, accountability, and respect throughout the fleet and operations. 

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Serve as the primary HR Contact for CDL drivers, dispatchers, fleet managers, and terminal operations staff across assigned locations.
• Partner closely with frontline leaders to drive engagement, retention, and productivity within a blue-collar and professional workforce.
• Provide day-to-day HR support and guidance to operations leadership on employee relations, performance coaching, corrective action, organizational design, workforce planning, and conflict resolution.
• Partner and collaborate with Operations and Safety to support DOT/FMCSA compliance.
• Support recruiting and onboarding efforts in partnership with our talent acquisition and driver recruitment team for CDL drivers, hourly operations, professional, and leadership roles.
• Administer and interpret company policies, ensuring consistency, fairness, and compliance with applicable federal, state, and local laws (FMLA, ADA, EEO, wage/hour, etc.)
• Lead and support complex employee relations matters, ensuring prompt, thorough, and well-documented investigations of employee complaints and concerns, while coaching leaders to achieve fair, consistent, and compliant resolutions.
• Partner with leadership to analyze turnover trends and develop creative, data-driven retention strategies for drivers and operations employees.
• Support compensation and merit processes, providing insights related to driver pay bands, exempt and non-exempt wage structures, and incentive programs.
• Collaborate with HR Centers of Excellence (Benefits, Payroll, Talent Acquisition, Compliance, etc.) to deliver consistent programs and support to the field.
• Assist in communication and change-management efforts during acquisitions, reorganizations, and/or fleet transitions.
• Serve as a visible presence during key driver events, orientations, and meetings to maintain strong connections with employees.
• Performs other duties and projects as assigned.

QUALIFICATIONS

• Bachelor’s degree in Human Resources, Business Administration, or related field preferred; or equivalent combination of education and experience.
• 5+ years of HR Partner experience, with at least 2 years supporting transportation, logistics, or trucking operations.
• Demonstrated experience supporting a blue-collar or hourly workforce, such as CDL drivers, warehouse employees, or field operations teams.
• Strong knowledge of employment law and HR best practices.
• Proven experience handling complex employee relations issues and concerns, including investigations, conflict resolution, and corrective action.
• Demonstrated experience supporting multi-state, remote driver population
• Excellent interpersonal, communication, and conflict-resolution skills.
• Proven ability to build trust and influence leaders in a high-volume, fast-paced environment.
• Proficient in Microsoft Office and HRIS systems (e.g., SuccessFactors, ADP, TenStreet, or similar).
• Working knowledge of DOT/FMCSA regulations, driver qualification standards, and safety compliance requirements preferred.
• PHR, SHRM-CP, SPHR, SHRM-SCP certification a plus.
• Bilingual in English and Spanish a plus.
• Ability to travel up to 25% to terminals, fleet locations, and driver meetings.

PHYSICAL DEMANDS
The physical demands of this role are consistent with both office and field-based work. While performing the duties of this job, the employee is regularly required to use hands to handle or feel objects, tools, or controls; reach with hands and arms; and communicate effectively through talking and hearing. The role involves frequent use of computers and telephones, as well as occasional standing, walking, stooping, kneeling, or crouching while moving through terminals, warehouses, and yard environments. The employee may occasionally lift or move objects up to 20 pounds, such as files or materials for orientations. Specific vision abilities required include close and distance vision to effectively use a computer and observe work environments. The position requires the ability to travel between company locations by car or plane and to wear appropriate personal protective equipment (PPE) when visiting operational areas.

WORK ENVIRONMENT
This role operates in both office and field environments, supporting employees across terminals, yards, and operational sites. The position requires flexibility to travel between locations and participate in driver orientations, safety meetings, and occasional ride-alongs. The noise level is generally low to moderate in office settings but may increase in terminal or yard environments.

The role involves:

• A combination of office work, on-site visits, and field engagement with drivers and operations teams.
• Regular interaction with drivers, dispatchers, and fleet managers in active transportation settings.
• Occasional evening or weekend availability to support operational or employee needs.

The physical demands and work environment characteristics described above are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

For this position, the expected base pay is: $70,500 - $90,500 / Annual.  Actual base compensation will be determined based on various factors including job-related knowledge, skills, experience, geographic location and other objective business considerations.  

DSV provides a comprehensive package of health benefits including: medical, prescription, dental, vision, and life insurance, along with flexible and health spending accounts, short and long-term disability coverage, and wellness resources to support your overall well-being. In addition, our 401(k) plan offers company-matching contributions up to 5% to help you build a secure financial future. To support a healthy work-life balance, DSV also offers generous paid time off, paid holidays, and additional floating holidays.

DSV does not accept unsolicited agency resumes.  Please do not forward unsolicited resumes to our website, employees, or Human Resources.  DSV will not be responsible for any agency fees associated with unsolicited resumes.  Unsolicited resumes received will be considered property of DSV and will be processed accordingly without fees.

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at hr@us.dsv.com. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.

DSV – Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.

With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. 

At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.

Start here. Go anywhere

Visit dsv.com and follow us on LinkedIn and Facebook.

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