IT Specialist

DSV - Global transport and logistics
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers.  Read more at www.dsv.com 

Location: USA - VIRTUAL - US South Carolina 

Division: Group 
Job Posting Title: IT Specialist 
Time Type: Full Time

You will be a member of the Regional IT Services (RITS) Business Services Team, and as a part of RITS journey to become increasingly centralized and standardized, you will become a part of a dynamic team in implementing RITS strategies across Global IT.

The primary role of this position is to provide Support for Time Attendance and Payroll operational groups covering Warehouse, Driver, Virtual, and Office hourly employees. This involves reviewing employees’ timesheet accuracy with sites and assist them to ensure the time recorded in the automated system is correct.

Maintaining the system rules associated with the pay codes and labour operational coding are logical and accurate.  This covers categories such as Standard Pay types, Holiday, Leave accruals, or Absences for exception hours. Further will include support for Labor allocations, Temporary Agencies, pay out adjustments, past due hours, on Call, and misc exceptions support from regions. 

Ensuring existing HR policies are followed and maintaining Time and attendance procedures for Time Keeping, Rounding policies, Meals and Breaks, and any associated policy in the Time and Attendance realm. 

Support the iSolve TIME system implementations and integrations with other warehouse systems as well as other payroll systems.

Extract data and compile as necessary on an as needed and monthly basis from multiple payroll and Time and Attendance systems

Additional accountabilities include correspondence to customers, internal and external.

Key Tasks:

Supporting the Warehouse Operations and Payroll Team

• Ensure timely follow up and support for all DSV companies for payroll processing and passing of data between iSolved and ADP systems
• Process payment requests when needed and Balance hardware inventory on a Daily, weekly and Monthly basis.
• Maintain Report writer reports following IT change management rules and assist sites with obtaining data needed on ad-hoc basis
• Review and Answer emails in professional and organized manner.  Ensure maintain confidentiality and follow associated processes to follow up appropriately and timely.
• Monitor Ticket Queue and ensure they are assigned properly. Troubleshoot Time clock, user resets, connectivity, and general system issues.
• Maintenance and filing of all documents timely and accurately in compliance with DSV protocols.
• Attend and contribute to Team support calls as appropriate.

Skills & Competencies:

Experience in:

• Administrative routines and general administration
• Working with IT Support Organizations.
• Payroll Systems, iSolve and ADP a plus
• Working with Warehouse Operations teams as well as the payroll department.

Skills:

• Excellent communication, networking, Analytical and interpersonal skills.
• Highly structured
• High energy and service level. 
• Flexibility to work across time zones when occasionally necessary.
• Ability to trouble shoot aspects of Time and Attendance systems including but not limited to timecard, reporting, and time clock issues.
• Competent understanding of Microsoft products and strong knowledge of Excel
• Organizational skills (prioritize, plan, assign and control)

Educational Background

• University degree within Business Administration or a comparable discipline.
• 1-3 years of experience in payroll and time keeping.

For this position, the expected base pay is: $50,000-$70,000 / Annual. Actual base compensation will be determined based on various factors including job-related knowledge, skills, experience, and other objective business considerations.

DSV provides a comprehensive package of health benefits including: medical, prescription, dental, vision, and life insurance, along with flexible and health spending accounts, short and long-term disability coverage, and wellness resources to support your overall well-being. In addition, our 401(k) plan offers company-matching contributions up to 5% to help you build a secure financial future. To support a healthy work-life balance, DSV also offers generous paid time off, paid holidays, and additional floating holidays.

DSV does not accept unsolicited agency resumes. Please do not forward unsolicited resumes to our website, employees, or Human Resources. DSV will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of DSV and will be processed accordingly without fees

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at hr@us.dsv.com. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.

DSV – Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.

With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. 

At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.

Start here. Go anywhere

Visit dsv.com and follow us on LinkedIn and Facebook.

Apply now