Program Manager

FRAUD ALERT: Please note that DSV will never request a chat interview or solicit funds from applicants or employees through its interviewing and hiring process. We do not require any form of payment and will not ask for personal financial information, such as credit card or bank account number. Our recruiters have an @dsv.com or @us.dsv.com email address.  If you question the legitimacy of any DSV job posting, please reach out to HR@us.dsv.com.

DSV - Global transport and logistics
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers.  Read more at www.dsv.com

Location: USA - VIRTUAL - US Tennessee 

Division: Solutions 
Job Posting Title: Program Manager - 104185 
Time Type: Full Time

Position Description Summary:
The Program Manager provides critical support to the Customer, Warehouse Team and Data Center Team.  Responsible for being the liaison/direct link to the client in shaping the strategic direction of the program providing analytical performance tracking, project management and continuous improvement support.

Principal Accountabilities (The following is intended to describe the general nature and level of work being performed.  It is not an exhaustive list of all expectations.):

• Acts as a partner to the Client to drive forward PRIMUS goals
• Drives and facilitates the Americas strategic planning process to achieve productivity and customer goals
• Drives performance across all sites in the account through a rigorous performance management system that includes tracking and reporting on strategic initiatives, key metrics and escalating risks/issues
• Responsible for providing timely customer analytics to support strategy and priority initiatives
• Communicates proactively across business units and organizational layers to gain feedback, buy-in and alignment
• Challenge assumptions and use program management knowledge and expertise to keep leaders engaged
• Leads the development of communication strategy and execution of programs to promote company strategy and priorities
• Supports change management programs linked to the client strategy
• Lead Warehouse and Data Center Teams to identify, design and implement continuous improvement initiatives
• Design, develop and report the measurement achievement of continuous improvement initiatives
• Implementing continuous improvement initiatives that reduce cost of operations and improves service levels, capacity, productivity and quality
• Building and maintaining strong relationships with internal and external stakeholders

The individual in this position must be capable of performing all of the essential functions with or without a reasonable accommodation.

Working Environment:

Assignment Complexity  - Work on problems of moderate scope where analysis of situation or data requires a review of identifiable factors. Exercise judgment within defined procedures and practices to determine appropriate action.

Accountability – Use professional concepts and corporate policies and procedures to solve a variety of problems.

Impact of Decisions – Moderate impact on corporate operations and fiscal health.

Working Relationships – Regularly interact with peers and management concerning matters of moderately complex scope and discretion.

Scope – Work on problems moderately complex in scope. Normally receive general instructions routine work, detailed instruction on new assignments.

Essential Functions:

Must be able to pass any federal/state/local government, airport, or company-required background checks, clearances, and/or drug and alcohol tests.

Knowledge and Skills (The following minimum requirements are normal guidelines and should not constrain the advancement of otherwise qualified personnel):

• Candidate requires 2-5 years experience in strategy, tactics, development and facilitation
• Business or Engineering degree is required.
• Must demonstrate ability to think strategically and tactically to drive cross-functional initiatives
• Excellent problem solving and quantitative analysis skills to conduct complex strategic analyses with limited guidance
• Proven interpersonal and leadership skills to develop strong working relationships at all levels/geographies
• Ability to multitask and prioritize on an ongoing basis. Comfortable working in a fast-paced, changing environment

• Strong communication and interpersonal skills with ability to influence and collaborate effectively: team player
• Strong knowledge of Microsoft Office is required with an emphasis on quantitative analysis (Excel) and the creation of presentations (PowerPoint)
• Must have proven track record for meeting or exceeding goals

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at hr@us.dsv.com. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.

DSV – Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.

With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. 

At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.

Start here. Go anywhere

Visit dsv.com and follow us on LinkedIn and Facebook.

Apply now