Senior Business Analyst, Transportation

DSV - Global transport and logistics
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers.  Read more at www.dsv.com 

Location: Lancaster, TX 

Division: Solutions 
Job Posting Title: Senior Business Analyst, Transportation 
Time Type: Full Time

Summary

The Senior Business Analyst, Transportation serves as the transportation subject matter expert and is responsible for analyzing, designing, governing, and optimizing trucking operations integrated with warehouse networks. This role functions as the primary liaison between warehouse operations and transportation, ensuring alignment on network design, carrier strategy, performance management, and cost efficiency.

This position owns transportation KPIs, data visibility, and carrier performance governance across all warehouse-supported verticals, providing strategic and operational leadership to structure scalable, compliant, and high-performing trucking solutions that support warehouse operations and customer requirements. The role develops performance visibility, evaluates carrier performance, and supports leadership decision-making through data analysis, financial modeling, and operational recommendations. Partnering closely with Operations, Finance, Procurement, Sales, and Transportation stakeholders, the position supports implementations, network expansion, and continuous improvement initiatives across warehouse-integrated transportation programs.

Duties & Responsibilities

Network Analysis & Operational Design

• Design and analyze trucking networks supporting warehouse operations, including shuttle, dedicated, spot, and hybrid capacity models.
• Partner with warehouse leadership and operations to align transportation flows with inbound and outbound throughput, labor planning, and dock utilization.
• Define and evaluate carrier operating models, including service expectations, utilization targets, and performance standards at warehouse locations.
• Lead capacity planning and forecasting based on projected inbound and outbound volumes and network demand.
• Support new business implementations, customer onboarding, and network expansions involving transportation and warehouse integration.
• Serve as the primary liaison between warehouse and transportation teams to ensure operational alignment.

Performance Analytics & Continuous Improvement

• Own and maintain transportation KPI visibility and performance reporting for all carriers supporting warehouse operations across business verticals.
• Develop, maintain, and analyze dashboards tracking service levels, utilization, productivity, cost performance, and carrier metrics.
• Analyze performance trends and recommend corrective action plans and operational improvements.
• Identify operational inefficiencies and support continuous improvement initiatives to enhance service reliability and operational performance.
• Monitor carrier compliance with company service standards and contractual expectations.

Financial Analysis & Strategic Support

• Support network costing, transportation budget development, and financial modeling for warehouse-integrated transportation programs.
• Analyze cost-per-mile, cost-per-load, utilization, and EBIT impact to identify cost optimization opportunities.
• Provide analytical recommendations to Contract Logistics leadership regarding transportation network design, asset strategy and cost optimization initiatives and opportunities.
• Provide transportation input into business cases, pricing strategies, and operational planning.
• Evaluate operational scenarios and provide recommendations balancing service performance, scalability, and cost efficiency.

Collaboration & Stakeholder Support

• Work cross-functionally with operations, finance, procurement, and sales teams to align transportation strategy with business objectives.
• Provide subject matter expertise and analytical support to internal stakeholders regarding transportation operations and carrier management.
• Communicate performance trends, risks, and operational impacts to leadership.
• Support process improvements and operational standardization across warehouse locations.

Education & Experience

• Bachelor’s degree in Supply Chain, Logistics, Transportation, Business Administration, Finance, or related field preferred; or equivalent combination of education and experience.
• 3+ years of experience in transportation operations, logistics analysis, trucking operations, dedicated fleet management, or supply chain analytics.
• Experience designing or supporting transportation networks integrated with warehouse or distribution operations.
• Demonstrated experience managing carrier performance, service KPIs, and cost improvement initiatives.
• Experience supporting new business implementations and network expansions.
• Experience in capacity planning, forecasting, and network modeling based on projected volumes.
• Experience working across multiple internal stakeholders (operations, finance, procurement, and sales).

Skills & Competencies

• Strong understanding of transportation operations and carrier management practices
• Strong analytical and problem-solving skills
• Ability to build and analyze transportation cost models and forecasts
• Experience evaluating cost-per-mile, cost-per-load, utilization, and profitability impact
• Business acumen with ability to balance service, cost, and scalability
• Strong communication and stakeholder management skills
• Ability to influence cross-functional partners without direct authority
• Experience leading performance reviews and corrective action planning
• Strong organizational and project management skills
• Ability to work independently and manage multiple priorities
• Advanced Microsoft Excel skills and proficiency with reporting and data analysis tools
• Proficiency in Microsoft Office applications

Physical Demands

This position requires extended periods of sitting while working at a computer, reviewing operational data, and preparing reports and analyses. The role involves frequent communication through phone, video conferencing, and in-person meetings. The employee may occasionally travel to company office locations and operational sites and must be able to move throughout office environments during meetings and operational discussions. Occasional lifting or carrying of a laptop, files, or materials up to approximately 15–20 pounds may be required.

Work Environment

The Senior Business Analyst, Transportation primarily works in a professional office or remote office environment while supporting operations across multiple locations. The role requires periodic travel to company offices and operational sites for implementation support, performance reviews, and business initiatives, including travel by automobile and occasional commercial air travel. The work environment is fast-paced and deadline-driven, requiring frequent collaboration with cross-functional stakeholders and the ability to manage multiple priorities simultaneously. Work hours may occasionally extend beyond normal business hours based on operational demands, implementations, or customer needs.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this position, consistent with applicable law.

For this position, the expected base pay range is $100,000 - $115,000 annually. Actual compensation will be determined based on job-related factors, including relevant experience, skills, education or certifications, and geographic location, consistent with applicable laws and company policy.

DSV offers a comprehensive benefits program designed to support the health and well-being of employees and their families. Benefits include medical, prescription, dental, vision, and life insurance, as well as flexible spending accounts (FSAs), health savings accounts (HSAs) (for eligible plans), and short- and long-term disability coverage.

Employees also have access to wellness resources, Employee Assistance Program (EAP) services, and other support benefits. Financial benefits include participation in the DSV 401(k) plan, which provides company matching contributions of up to 5%.

To support work-life balance, DSV offers various paid time off programs and paid company holidays. Specific PTO and leave programs may vary by location and division in accordance with state or local laws.

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at hr@us.dsv.com. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.

DSV – Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.

With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. 

At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.

Start here. Go anywhere

Visit dsv.com and follow us on LinkedIn and Facebook.

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