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DSV - Global transport and logistics
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at www.dsv.com
Location: USA - Lancaster, Midpoint Dr
Division: Solutions
Job Posting Title: Training Manager, Project - 101864
Time Type: Full Time
POSITION SUMMARY
The DSV Solutions Training Manager, CargoWrite Upgrade is responsible for ensuring that the training plan and supporting documentation are created in pursuit of highly successful delivery of each new business implementation. The Contract position is specific to a project with a set time window.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Serve as the Training Functional Area owner for the WMS-upgrade projects as assigned, provide weekly status report updates to the project manager, and present status updates to the internal project team and the client.
- Participate in Detail Quality Planning, gaining a full understanding of the business scope as it applies to the training approach to be planned.
- Using Engineering design, develop a master Standard Operating Procedure for the full scope of the business and a full set of work instructions as they apply to all processes to be executed within the operation.
- Collaborate with the Local team to identify training needed for the end users.
- Develop any other training aids and process visual management required to support successful execution of the processes.
- Develop a full training plan for each roll out of upgrade site by site.
- Obtain the approval of tollgate stakeholders for all deliverables.
- Classroom or Online training of Associates
- Execute Train-the-trainer with the associates Operations designates as trainers.
- Monitor the Operations team’s execution of the training plan from project initiation through the hyper care period prior to project close.
- Applying Change Management tools, like ADKAR, Risk assessment, RASCI, Communication planning.
- Ensure timely updates to any completed documentation as a result of findings during testing, go live, and hyper care; ensure that Operations cascades those changes as needed through retraining.
- Ability to travel internationally if needed, valid passport needed.
SKILLS & ABILITIES
Education & Experience:
- Four-year degree is basic requirement
- Minimum of 5 years of job related/relevant experience.
- Minimum of 5 years Logistics/Supply Chain Industry experience
Computer Skills:
- Proficiency in Microsoft Excel, Word, PowerPoint, Project, and Vizio
- High Knowledge of WMS functionality, preferably with BY Dispatcher
Language Skills
- English (reading, writing, verbal), Spanish a plus
- Interpersonal communication and language skills (e.g., listening to others, speaking to others, reading, writing).
- Communication (facilitation skills and very mature communication skills to be able to communicate to all levels in the organization).
Certificates & Licenses: NA
Mathematical Skills
- Good mathematical skills
Other Skills:
- Experience dealing with end users and clients
- Experience in 3PL environment, specifically Warehouse/DC operations
- Must be able to work in unregulated temperatures within the warehouse during the warmer and colder months can range from mild to moderate.
- Work overtime as dictated by business whether mandatory or voluntary.
- Preferred experience – warehouse automation applications
Core Competencies:
Physical Demands
Occasionally
Handling/ Sitting / walking / standing
Ability to Lift/Carry and Push/Pull
21-50 pounds
- Reach above shoulder, reach outward, squat, or kneel.
The Company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the Company reserves the right to change this position description and/or assign tasks for the employee to perform, as the Company may deem appropriate.
Other Physical Requirements:
While performing the duties of this job, the employee uses his/her hands to finger, handle or feel objects, tools or controls; reach with hands and arms; stoop, kneel, or crouch; talk or hear. The employee uses computer and telephone equipment. Specific vision requirements of this job include close vision and distance vision.
Work Environment
Typically warehouse (inside an office) work environment but could include manufacturing and transportation locations.
DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at hr@us.dsv.com. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.
DSV – Global transport and logistics
Working at DSV means playing in a different league.
As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.
With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.
At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.
Start here. Go anywhere
Job information
Date posted: 21-10-2025
Employment type: Full time
Hiring company name: DSV
Job location: 75134 Lancaster TX US
Requisition ID: 101864-en_US
