Location: ZAF - Kempton Park, Serengeti Blvd (DSV Park Gauteng)
Job Posting Title: Freight Forwarder, Air& Sea
Time Type: Full Time

Main Purpose of The Role:

Owning the entire process around managing and coordinating the client’s Ocean Imports shipments against Estimated Ready Date and Required on Site Dates through:

• Effective communication with clients (internal and external) and service providers.

• On time collection and delivery of cargo

• Delivery of cargo with a clean invoice

Minimum Requirements:

At least 5 years’ experience in ocean freight
Comprehensive knowledge of the logistics industry
In-depth knowledge of Incoterms and customs requirements
Client communication skills
Knowledge in container / shipment planning and coordinating

Person must be organized and be able to manage a desk
Admin skills required to do reports and analysis
Self-Motivated and deadline driven
Able to work under pressure when required
Team player with positive attitude

KEY RELATIONSHIPS

Immediate client base.
All external 3rd party service providers
All internal service providers

Added advantages:

Strong organizational skills.

The ability to handle and juggle multiple tasks simultaneously is critical.
Must have demonstrated the ability to plan and prioritize workload to meet deadlines.
A practical problem-solving orientation is essential to optimize and leverage budget and time pressures without compromising the quality and success of work submitted.
A group – orientation is critical. Must be able to work in a multi- functional, matrix team structure and knows how to support and leverage others to achieve work deadlines.
Experience and understanding of other shipping modes

Excellent communication, negotiation and networking skills are required to drive and keep track of progress against agreed deliverables and deadlines

Qualifications:

Matric (essential)
Tertiary qualifications will be of advantage.

Computer packages

Office 365 (Teams, OneNote, Forms), MS Word, Excel, PowerPoint, Outlook, Cargo Wise (will be an advantage).

Duties and Responsibilities:

Duties and responsibilities will include, but not be limited to:

Ensure company performance objectives are achieved.
Co-ordinates the collection and shipping of cargo with DSV origin offices in conjunction with the client’s Purchase Order and the estimated ready date.
Co-Ordinate the shipping in such a manner that the client’s Required on Site date is met.
Reporting on any delays during the collection time frame and escalating the matters to management.
Follow operational systems and procedures as set out.
Responsible to accurately prepare all documents for timeous delivery of cargo to the client.
Develop and maintain working relationships, networks and partnerships that help achieve business goals.
Effectively apply verbal and written communication methods to achieve desired results from internal- and external clients on issues, changes and shipment status in line with the client / Customer SOP’s.
Control expenses by actively monitoring waste within your control.
Ensure best control of costs and transit at all times on all routes.
Accountable for timeous resolution of all outstanding queries pertaining to accounts under your control
Accountable for on-time billing to clients.
Effective daily morning meetings during which any problems must be escalated.
Monitoring the shipment throughout its lifecycle in order to be able to provide constant updates to the consignee.
Proactive liaison with Shipping Lines, Port Authorities, Transporters, Container Depots and/or any third party relating to a particular shipment.
Proactive communication with transporters relating to any customs stops or delays on a delivery on order to avoid futile trips.
OTHER DUTIES
Effective daily morning meetings i.e. Escalation of any pending matter to management.
Preparing estimates when required.
Arranging COD payments.
Attend to client queries.
Attend to all shipment related queries.
Covering of fellow employee’s desk during absence as a result of sick leave or annual leave

Daily feedbacks on your (all relevant Reports) Dashboard, BOE / Unbilled, Job Profit, WIP, Webcost queries and Milestone Reports.

DSV – Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.

With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.

At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.

Start here. Go anywhere

Visit dsv.com and follow us on LinkedIn and Facebook.

Disclaimer: Due to the high volume of applications received, only shortlisted candidates will be contacted. Should an external candidate not hear from us within four (4) weeks following their application, they should consider their application unsuccessful. Strictly fair and non-discriminatory selection procedures will be followed. We use Affirmative Action (AA) measures in an endeavor to redress the disadvantages in employment experienced by designated groups. Where possible, preference will be given to candidates from the designated groups as defined in the Employment Equity Act and in line with DSV’s Employment Equity plans. DSV reserves the right to defer or close a vacancy at any time.

Apply now

Date posted: 17-02-2026

Employment type: Full time

Hiring company name: DSV

Job location: 1619 Kempton Park GT ZA

Requisition ID: 108466-en_GB