Manager, Operations, Road Logistics

Location: Plumbago
Job Posting Title: Manager, Operations, Road Logistics 
Time Type: Ful Time

Main Purpose of The Role:

To manage staff, clients, and branch deliverables, ensuring alignment with the organisation’s objectives. The role focuses on optimal utilisation of resources to deliver high-quality services to clients by owning delivery SLA.

Minimum Requirements:

•    Strong operational, HR, and IR (Industrial Relations) Skills.
•    Minimum 5 years’ experience in logistics or courier environment. 
•    Minimum 5 years’ experience in business and/or operational management. 
•    Experience in retail logistics and distribution environment. 
•    Excellent administrative skills. 
•    Strong leadership and interpersonal skills. 
•    In-depth knowledge of the LRA and BCEA with practical IR experience. 
•    Computer proficiency. 
•    Experience in quality improvement methodologies (e.g., Six Sigma, Lean, TQM). 
•    Minimum 5 years in material planning and logistics. 
•    Project management skills. 
•    Financial acumen. 
•    Retail. 

Electives:

•    Inbound, sorting & outbound of a courier business. 
•    Fist mile and last mile operations. 
•    Managing nominated delivery days and bookings. 
•    Ability to work under pressure. 

Computer packages:

•    MS Word, Excel, PowerPoint & Outlook (Intermediate).
•    ERP system knowledge (Intermediate).

Qualifications:

•    Matric (Essential).
•    Diploma in Logistics & transport, Supply Chain or Operations management (Essential).
•    B. Com in Logistics & transport, Supply Chain or Operations management (Advantage)

Duties and Responsibilities:

•    Drive the achievement of organisational objectives through effective communication, performance measurement, and staff motivation. 
•    Collaborate with shared services to ensure continuous cooperation and alignment. 
•    Deliver on client commitments in line with local, national, and global strategies. 
•    Manage costs and productivity to ensure operational efficiency and effectiveness. (Labour cost &Vehicle utilization). 
•    Ensure compliance with internal and external controls, as well as KPIs at both global and local levels. 
•    Deliver on budget commitments and ensure financial targets are met. 
•    Identify business risks and opportunities that may impact performance and shareholder commitments. 
•    Manage employee performance and development to sustain business growth. 
•    Ensure adherence to deadlines and operational schedules. 
•    Oversee resource management and risk control. 
•    Perform administrative duties relevant to the role. 
•    Engage with customers at all levels, both in person and telephonically. 
•    Maintain and improve systems, processes, and controls. 
•    Ensure housekeeping standards are consistently upheld. 
•    Change management. 
•    Provide support to the Branch Manager Manager. 
•    Manage relationships with customers and suppliers.
•    Demonstrate understanding and management of Profit & Loss (P&L).

DSV – Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.

With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. 

At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.

Start here. Go anywhere

Visit dsv.com and follow us on LinkedIn and Facebook.

Disclaimer: Due to the high volume of applications received, only shortlisted candidates will be contacted. Should an external candidate not hear from us within four (4) weeks following their application, they should consider their application unsuccessful. Strictly fair and non-discriminatory selection procedures will be followed. We use Affirmative Action (AA) measures in an endeavor to redress the disadvantages in employment experienced by designated groups. Where possible, preference will be given to candidates from the designated groups as defined in the Employment Equity Act and in line with DSV’s Employment Equity plans. DSV reserves the right to defer or close a vacancy at any time. 

Apply now