Urgent need for supply chain visibility prompted a U.S. car accessories retailer with annual Asian imports of around 1,700 TEUs to implement DSV’s order management system, including freight consolidation, exception management and due date controls to reduce add-on freight fees imposed for lengthy unloading times at destination. This success was followed by a DSV study of the firm’s distribution center strategy, which led to the opening of a direct-to-store operation in Shanghai that cuts order lead times by 25 percent and reduces congestion, inventory and costs at the retailer’s California gateway hub.
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