Operational Excellence Specialist 运营优化专员

Job Req Number:  103842
Time Type: Full Time

Lead QC KPI audit reporting & analyse.

主导完成质量指标核查报表及分析。

• Have clear pictures of various business models and the check points of different workflows on both systematic flow and physical handling process.

对于不同业务模式的各流程环节在信息流与货物流上均有明确的全局理解 。

• Understand company policy & standard of data quality to ensure data standard align with Group & Company policy.

了解公司政策、业务规则、数据规范和财务数据目标，确保业务数据和财务数据标准符合集团和公司的要求。

• Understand company policy and standard of Milestone to ensure it aligning with Group & Company policy.

理解公司对于“业务节点”完成质量及标准，确保各“业务节点”指标符合集团及公司的要求。

• Monitoring QC KPI performance result via various system reports and communicate with Business Unit for the impact reason and summary analysis report.

通过各种系统报表及工具，监控各业务单元的质量指标完成情况并与各业务单元沟通，深入挖掘KPI表现不佳的影响因素，并编制分析报告。

• Escalate the check result to superior and give improvement suggestion

将核查结果汇报给上级，并提出改进建议。

Responsible for controlling & improvement in scheduled audit periods

负责质量 KPI指标的控制及按期改进。

• Understand alignment and difference between Group Policy and China policy

了解公司集团政策与中国政策的一致性与差异。

• Ensure business data quality aligns with company standard and client SOP.

确保业务数据质量符合公司标准及客户SOP要求。

• Continue to generate system report and tracking the non-compliant records, monitor and verify system data quality improvements with required actions within period.

导出系统报告并筛选出不合格的数据，监控与核查采取纠正措施之后的数据质量提升情况。

• Follow up missing data correction.

跟踪不合格数据的校正。

• Identify the preventive and corrective tips and tools and share with business unit.

识别数据错误预防与修正技巧并分享给业务单元。

CW1 support & maintenance.

CW1系统的运维与支持。

• Local Super User management.

本地超级用户管理。

• CW1 daily support.

CW1日常支持。

• CW1 FAQ & Tips WI issuing.

CW1使用常见问题、提示及使用说明的制作与发布。

• CW1 User Management & Security setup.

CW1用户管理及权限安全设置。

• CW1 master data support.

CW1主要数据支持。

• CW1 UAT test.

CW1试点功能及性能测试。

CW1 month-end closing.

CW1月底账务核查。

• CW1 month-end closing review.

每月底各BU的CM1 审查。

• Identify billing issue which caused by process and monitor or guide relevant BU for improvement solution.

在分析账务过程中识别流程或账务问题并指导BU进行必要的改进或纠正措施。

Various daily work supports.

其他日常工作的支持。

DSV – Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.

With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. 

At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.

Start here. Go anywhere

Visit dsv.com and follow us on LinkedIn and Facebook.

Apply now