IT Specialist, Support Center EU

Job Req Number:  117389
Time Type: Full Time

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Role:

2nd level support on all applications placed within the Road, Solving existing issues, manual creations, software access control, users trainings 

Your responsibilities:

• Provide 2nd level support for Road applications within the Road 2nd level support team
• Ensure proper configuration of Road DSV applications in line with DSV standards
• Participate in root cause analysis and incident resolution
• Contribute to performance optimization, including source code improvements and system enhancements
• Create, maintain, and update technical and operational documentation
• Ensure compliance with internal regulations, procedures, legal requirements, and company policies (including intellectual property protection)
• Demonstrate behaviors aligned with company values and organizational culture
• Continuously develop professional skills through training and self-learning

Our requirements:

• Minimum 2–3 years of experience in transport operations and/or IT process implementation
• Strong knowledge of IT tools and systems
• Bachelor’s or Master’s degree (preferably in IT or a related field)
• Basic knowledge of databases and SQL
• Analytical mindset with problem-solving skills (especially for root cause analysis)
• Ability to work with documentation and technical processes
• Strong sense of responsibility and compliance awareness

What we offer

• Employment based on an employment contract, along with a comprehensive benefits package
• Training and development programs, as well as access to an e-learning platform
• Onboarding program with the support of a dedicated Buddy
• Participation in an annual, company-wide integration event
• A work environment based on Scandinavian organizational culture
• Opportunities for growth through our internal program

Benefits

• Sharing the costs of sports activities
• Private medical care
• Sharing the costs of foreign language classes
• Sharing the costs of professional training & courses
• Life insurance
• Integration events
• Corporate gym
• Corporate sports team
• Coffee / tea
• Parking space for employees
• Extra social benefits
• Holiday funds
• Christmas gifts
• Employee referral program
• Charity initiatives
• Bicycle parking
• Modern and ergonomic office
• Yoga in the office

DSV – Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.

With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. 

At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.

Start here. Go anywhere

Visit dsv.com and follow us on LinkedIn and Facebook.

Apply now