Senior Business Support Specialist (M/F/D)

Job Req Number:  110733
Time Type: Full Time

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The role

The Senior IT Specialist, Communication is responsible for planning, coordinating, and executing internal and external communication activities within the Contract Logistics IT organization, to other stakeholders in the company, and to customers.

The successful candidate owns and maintains the communication and stakeholder plan and ensures clarity and consistence in communication across all levels of the

organization, timely, high-quality communication, and professional presentation of information across stakeholders and leadership levels. The candidate also manages the

internal monthly reporting, organizes department meetings and events, and provides standard communication and reporting templates.

Your responsibilities

• Manage communication within the department and with other departments, and coordinate external customer communication, ensuring professionalism, timeliness, and high content quality.
• Align and maintain the overall communication plan, including regular meetings, reporting cycles, and stakeholder communication.
• Increase communication standardization, reducing non-standard or individual communication formats.
• Organize and coordinate town halls, leadership meetings including scheduling, input collection, presentation preparation agendas, recording meetings and providing minutes to the audience.
• Plan, manage, and publish weekly, monthly, quarterly, and annual reports according to the communication plan and defined timelines.
• Gather reporting input, ensure consistent formatting, manage approvals, and publish via defined channels.
• Maintain templates and ensure use of standardized formats across the department.
• Manage, publish and communicate monthly articles (“News Flash”).
• Create and maintain e-mail distribution lists for the unit and leadership teams.
• Create, maintain and update templates for reporting, presentations, and other standardized documents.
• Compliance with internal regulations, procedures, law and managers orders, including labor regulations, regulations on remuneration and other internal regulations in the company, including company’s intellectual property protection.
• Behaviors and attitudes consistent with the values of DSV.
• Professional skills development by participation in training and constant self-education.

Our requirements

• Bachelor's Degree in Communications, Business Management, or related field required.
• Common understanding of IT processes and IT organization.
• Strong communication skills across written, verbal, and visual formats
• Proficiency in MS Office (Word, PowerPoint, Teams), reporting formats, SharePoint, and template management
• Ability to coordinate diverse stakeholders and manage deadlines
• Experience in editorial processes (articles, reports, presentations)
• Fluent in written and spoken English at a professional, close to native, level.
• Highly self-reliant, proactive, and capable of working with minimal supervision.
• Fast learner with strong analytical and problem-solving abilities.
• Ability to work independently with minimal supervision

What we offer

• Employment based on an employment contract, along with a comprehensive benefits package.
• Training and development programs, including access to an internal e‑learning platform.
• Onboarding with the support of a dedicated Buddy.
• Participation in annual company‑wide integration events.
• Work environment rooted in Scandinavian organisational culture.
• Opportunities for professional development through internal mobility programs.

Benefits

• Sharing the costs of sports activities
• Private medical care
• Sharing the costs of language classes
• Sharing the costs of professional training and courses
• Life insurance
• Integration events
• Corporate gym and sports teams
• Coffee / tea
• Employee parking space
• Extra social benefits
• Holiday funds
• Christmas gifts
• Employee referral program
• Charity initiatives
• Bicycle parking
• Modern, ergonomic office
• Yoga in the office

DSV – Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.

With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. 

At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.

Start here. Go anywhere

Visit dsv.com and follow us on LinkedIn and Facebook.

Apply now