Director, Training (Americas)

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DSV - Global transport and logistics
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers.  Read more at www.dsv.com

Location: USA - VIRTUAL - US Texas 

Division: Solutions 
Job Posting Title: Director, Training (Americas) - 115927 
Time Type: Full Time

The DSV Contract Logistics Director of Training Americas is responsible for leading the team of training staff in pursuit of highly successful delivery of company projects including internally devised major initiatives and new business implementations.  This position is directly responsible for execution in the United States and has dotted line responsibility for both the Canadian and LATAM training staff.  There are 3 major facets of this Director’s responsibility related to projects: Training Execution, Team Leadership, and other department leadership duties.

Training Development & Execution:

• Driving the team of Training Managers and Specialists in development of training documentation per the finalized scope and processes in collaboration with the Engineer and WMS team. 
• Ensuring that the training documentation (including SOPs, Work Instructions, and visual management) are delivered per the project schedule as aligned with the Project Manager.
• Ensuring that Training Plans are developed in concert with the HR, Safety, WMS, and Operations teams, and ultimately executed successfully.
• Ensuring that WMS training adheres to standards and is executed with a focus on success of the trainee in their operating role.

Team Leadership:

• Providing direct leadership of the Senior Manager, US Operations Training and their direct reports.
• Providing direct leadership of the US WMS Training staff.
• Providing oversight and guidance to the Canadian and LATAM training staff.
• Planning and tracking work content for US Trainers in concert with the Senior Manager, US Operations Training, managing assignments throughout the year and forecasting bandwidth based on regular updates to current consumption and projections based on project pipeline.
• Monitoring of bandwidth for the Canadian and LATAM training teams with those teams’ managers.
• Driving internal department CIP initiatives for all of the Americas training teams specifically, and contributing to ideas & actions for CI initiatives for the Project Management and Training department as a whole.
• Providing regular and frequent feedback and coaching to direct reports individually, and conducting formal performance reviews semi-annually.
• Managing opportunities for professional development (team and individual).

OTHER DUTIES

• Maintaining regular communication with functional counterparts (especially from Project Management, Engineering, Operations, and Operations Support) on training delivery feedback and improvement opportunities.
• Providing a monthly status update to the North America Senior Leadership team with executive summary of training efforts.
• Lead the expansion of Change Management Certifications across Training and Project Management staff.
• Perform/oversee Change Management assessments and plans for projects.
• Monitoring department P&L, managing any cross-charge actions to sites, and reporting status to the Sr. Director PM&T monthly.
• Acting as department leader in the absence of the Sr. Director PM&T when required.
• Acting as delegate project tollgate approver for the Sr. Director PM&T when required.

• Other duties as assigned by management to support special projects, implementations, process improvements, etc.

Education and/or Experience

• Four-year degree is basic requirement
• Minimum of 10 years of job related/relevant experience in a leadership role.
• Minimum of 10 years Logistics/Supply Chain Industry experience.

Supervisory Responsibilities

• Management of department staff, assignments, and work content
• Performance evaluations of direct reports

• Proficiency in Microsoft Excel, Word, PowerPoint, Project, and Vizio
• Knowledge of WMS functionality

Language Skills:

• English (reading, writing, verbal), Spanish highly desired
• Interpersonal communication and language skills (e.g., listening to others, speaking to others, reading, writing).
• Communication (facilitation skills and very mature communication skills to be able to communicate to all levels in the organization).

Preferred Qualifications

• Change Management Certification
• Experience in warehouse automation applications

Certificates & Licenses:   NA

Mathematical Skills 

• Good mathematical skills 

Ability to Lift/Carry and Push/Pull 

21-50 pounds 

Reach above shoulder, reach outward, squat, or kneel. 

Other Physical Requirements: While performing the duties of this job, the employee uses his/her hands to finger, handle or feel objects, tools or controls; reach with hands and arms; stoop, kneel, or crouch; talk or hear.  The employee uses computer and telephone equipment.  Specific vision requirements of this job include close vision and distance vision.  Must be able to travel by plane and automobile.

WORK ENVIRONMENT

While performing the duties of this job, the employee rarely is exposed to fumes or airborne particles, toxic or caustic chemicals. The noise level in the work environment is usually low to moderate.

The physical demands and work environment characteristics described above are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

For this position, the expected base pay range is $150,000.00 – $175,000.00 Annally. Actual compensation will be determined based on job-related factors such as relevant experience, skills, education, certifications, and geographic location, in accordance with applicable laws and company policy.

Information regarding DSV’s benefits offerings, including eligibility, coverage options, and plan details, is available through the DSV Benefits Showcase. Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws.

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at hr@us.dsv.com. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.

DSV – Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.

With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. 

At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.

Start here. Go anywhere

Visit dsv.com and follow us on LinkedIn and Facebook.

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