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DSV - Global transport and logistics
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at www.dsv.com
Location: USA - Lancaster, Midpoint Dr
Division: Solutions
Job Posting Title: Executive Vice President, Operations, CL NA - 102060
Time Type: Full Time
POSITION SUMMARY
The EVP, Operations is responsible for developing and implementing strategic plans and initiatives to enhance operational efficiency, improve customer service, and drive profitability. This involves overseeing logistics activities, such as transportation, warehousing, inventory management, and distribution. In addition, the EVP collaborates with cross-functional teams to streamline processes and establish best practices for supply chain management.
Ultimately, the EVP, Operations plays a key role in driving profitability by enhancing operational efficiency, reducing costs, and delivering exceptional customer satisfaction.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Strategic planning:
Develop and implement long-term operational strategies to support the company's overall goals. Developing and implementing an operations strategy tailored to our client that identifies opportunities to improve cost control and margin improvement and will lead to organic growth.
Ensure operational excellence through standardization of existing practices, risk assessment and review of key metrics.
Lead teams to plan and successfully execute start-up facilities for new business.
- Policy and process development:
Create and enforce policies and procedures to ensure operational efficiency, compliance, and continuous improvement.
- Oversight:
Manage all aspects of daily operations, including budgets, resource allocation, inventory, and supply chain logistics.
- Performance monitoring:
Establish and track key performance indicators (KPIs) to monitor operational performance and identify areas for improvement.
- Leadership:
Lead and mentor cross-functional teams, foster a culture of collaboration, and ensure all departments align with operational objectives.
Build bench strength by leading, developing and challenging operations teams to raise individual and collective performance levels by demonstrating and promoting discretionary effort.
- Customer relations:
Oversee customer service operations to ensure high levels of customer satisfaction and a positive customer experience.
Spearheading teams and partnering with clients to trouble-shoot and solve existing issues or problems. Contributing as a key member to our sales and solutions team in winning key strategic accounts.
Work collaboratively to establish solid business relationships with supporting departments including but not limited to: Human Resources, Sales, and Finance.
SKILLS & ABILITIES
Education & Experience:
The Executive Vice President of Operations directly supervises Vice Presidents, Directors and General Managers. Responsible for overall management to achieve client satisfaction. Must interpret policies, purposes, and goals of the organization for subordinates. Responsible for performance management of direct reports.
- Experience in a “client-centric" environment with accountability for both operations metrics and client relations.
- Third-party logistics experience is preferred but not required.
- A minimum of 10 years logistics operations management experience with big box", e-commerce or specialty retailers and at least 5 years’ experience as a regional operations leader managing multiple locations.
- Direct experience preparing budgets and actively participating in financial reviews with a solid understanding of standard and actual cost variances.
- A Bachelor's degree in Engineering, Business or Logistics or equivalent fields is required; MBA preferred but not required
- Computer Skills:
- Strong proficiency required in MS Office Applications.
- Working knowledge of industry WMS
Certificates & Licenses:
Involvement in relevant professional organizations is desirable
Language Skills
Mathematical Skills
- Intermediate mathematical, accounting, and financial skills
CORE COMPETENCIES
Leader of Others
☒ Accountability ☒ Business Acumen ☒ Communication / Building Partnership ☒ Developing Oneself ☒ Developing Others ☒ Drive for Results ☒ Embracing Change ☒ Problem Solving ☒ Empowerment ☒ Leadership Excellence ☒ Leading Change ☒ Problem Solving
| Independent Contributor
☐ Accountability ☐ Communication / Building Partnership ☐ Customer Orientation ☐ Developing Oneself ☐ Drive for Results ☐ Embracing Change ☐ Problem Solving ☐ Professional Competencies
|
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Other Physical Requirements:
While performing the duties of this job, the employee uses his/her hands to finger, handle or feel objects, tools or controls; reach with hands and arms; stoop, kneel, or crouch; talk or hear. The employee uses computer and telephone equipment. The employee also regularly lifts and/or moves objects up to 10 pounds. Specific vision requirements of this job include close vision and distance vision. Must be able to travel by plane and automobile.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at hr@us.dsv.com. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.
DSV – Global transport and logistics
Working at DSV means playing in a different league.
As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.
With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.
At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.
Start here. Go anywhere
Job information
Date posted: 21-10-2025
Employment type: Full time
Hiring company name: DSV
Job location: 75134 Lancaster TX US
Requisition ID: 102060-en_US
