General Manager, Operations III

DSV - Global transport and logistics
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers.  Read more at www.dsv.com 

Location: USA - Canal Winchester, Robinette Way 

Division: Solutions 
Job Posting Title: General Manager, Operations III 
Time Type: Full Time

Position Description Summary: Responsible for the direction, management, and control of operations, sales, employees and budgets at a large site.

Principal Accountabilities (The following is intended to describe the general nature and level of work being performed. It is not an exhaustive list of all expectations.):

• Manage logistics center operations while maintaining customer relationship, ensuring and maintaining direct, productive, and positive relationships among all associates.

• Implementing continuous improvement initiatives that reduce cost of operations and improve service level, capacity, productivity and quality.

• Managing the inbound and outbound movement of product into and out of the logistics center.

• Building and maintaining strong relationships with internal (e.g., finance, HR, quality) and external stakeholders; establishing and maintaining effective relationships with vendors

• Creating and implementing continuous improvement initiatives that reduce cost of operations and improve service level, capacity, productivity and quality

• Participates in annual Budget preparation and has full P&L responsibility for the distribution center network

• Responsible for the hiring, development, and retention of distribution center staff to include the highest quality individuals to support continuous improvement, succession planning and future growth of the business.

• Drive operational excellence and best practices to improve quality, service, cost, & safety

• Ensure all safety, regulatory, and compliance measures are met within company and global guidelines

• Develop, implement, and monitor KPI targets and goals

• Ensure a safe working environment through consistent practice of safety programs and procedures

• Select and place staff, ensure staff receives training for their job activities, and define specific job assignments. Manage performance to ensure required levels of productivity and organizational objectives are met

• Establish and maintain positive employee relations and promote excellent internal communication. Oversee implementation of affirmative action programs as required

The individual in this position must be capable of performing all of the essential functions with or without a reasonable accommodation.

Working Environment:

Assignment Complexity - Work on abstract problems across functional areas of the business. Identify and evaluate fundamental problems for major functional areas through assessment of intangible variables. Ensure budgets, schedules, and performance requirements are met.

• Accountability –responsible for the implementation of all company policies/procedures, employee safety and customer centric practices while ensuring company values and competencies are practiced throughout the facilities at all levels. This individual will

possess the ability to succeed by effectively directing, leading and coaching both direct and indirect reports creating a positive working environment while maximizing profitability.

Scope – Develop corporate and/or organizational policies and authorize the implementation of these policies. Provide general direction to and review of managers in various functional areas, groups, and/or operations.

Essential Functions:

The position will require a proven record of high performance, accountability, and reliability in a leadership role. This leader directs and controls all elements of the warehouse and distribution center, operating within the capital and operating budget at the highest levels of service. A constant focus on customer service and cost excellence is critical for success. Operational experience is a must.

Qualifications and Skills (The following minimum requirements are normal guidelines and should not constrain the advancement of otherwise qualified personnel):

• College Degree

• Minimum of 10 years of experience in distribution and fulfillment leadership with at least 5 years in the top position within a distribution center

• Strong background in supply chain systems (i.e. WMS, Inventory Planning, ERP, etc.)

• Experienced in project management and demonstrated success in process improvement

• A proven track record of building and developing strong supply chain organization and aligning internal resources with external customer expectations

• Must possess outstanding communication, analytical, and problem-solving skills

• Must possess strong leadership and employee relations skills with a focus on engagement.

• High standard of integrity and reliability; able to build trust & loyalty with others.

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at hr@us.dsv.com. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.

DSV – Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.

With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. 

At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.

Start here. Go anywhere

Visit dsv.com and follow us on LinkedIn and Facebook.

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