Manager, Engineering

DSV - Global transport and logistics
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers.  Read more at www.dsv.com 

Location: New Berlin

Division: Contract Logistics
Job Posting Title: Manager, Engineering
Time Type: Full Time

Department: ☐ Admin ☒ Corporate ☐ Ops ☐ Safety ☐ Training

FLSA Status: ☒ Exempt ☐ Non-Exempt Job Status: ☒ F/T ☐ P/T ☐ Temporary

Amount of Travel Required (%): Reports To: Director

Direct Reports: Yes System Job Title: Manager (MGR-05)

POSITION SUMMARY

The Engineering Manager is responsible for designing and implementing common contract logistics processes and driving continuous performance improvement. This engineer will also provide engineering support for new and/or expanding business implementations. The Engineer Manager supports multifaceted operations based on a detailed understanding of client needs. Engineering Managers may contribute to the overall facility layout and design as also determine appropriate equipment to support the concept of operations. These Managers also routinely support the physical implementation of the solution.

This role is also responsible for maintaining financial and engineering metrics that will meet or exceed performance goals. The Engineer Manager may have responsibilities of managing Logistics Engineers and/or Interns/Co-ops.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Research/Analysis:

· Ensures all distribution system functionality is configured to optimize performance (e.g., warehouse management, labor management, slotting, and reporting applications).

· Establishes work measurement programs and analyzes work samples to develop standards for labor utilization.

· Analyzes contractual commitments, customer specifications, design changes and other data to drive continuous improvement and meet or exceed expectations of customer.

· Performs special research or technical studies critical to logistic support functions.

· Performs cost/benefit tradeoff analysis and develop ROI business cases for recommended projects involving process, system, or technology change.

· Forecasts facility, vehicle, staffing and/or material handling equipment needs in order to improve cost, utilization, service, and efficiencies.

· Conducts studies to determine the most efficient sequence of operations and workflow by analyzing production costs, process flow charts, and production schedules.

· Recommends methods for maximizing the utilization of production facilities and personnel by restructuring job duties, reorganizing workflow, relocating workstations and equipment, and purchasing equipment in adherence with governmental, health, safety, and other regulations.

· Provides labor planning tool tailored to the client’s business and agreed upon operating processes.

· Identifies and procures all necessary capital expense items to support successful launch of operation.

· Full understanding of the approved Solutions Model tied to the client’s award of business to DSV.

· Participation in “Advance Quality Planning” sessions with new clients validating requirements and processes.

· Determines and gains agreement of final design of facility, operating process, equipment type and quantity.

· Partners with key functional groups that are part of implementation (HR, IT, Operations, etc.) to develop Standard Operating Procedures (SOP’s).

· Develops and provides action items to Project Management that will lead to successful implementation.

Documentation/Reporting:

· Document and communicate common processes for all distribution functions within scope of responsibility.

· Review data and summarize expectations to address gaps in operation.

· Identify areas for improvement based on analysis of data and observations.

Communication:

· Communicate opportunities for improvement in the distribution network.

· Help determine key metrics and provide recommendations to guide management.

· Assist with developing/presenting training materials and classes for distribution processes.

Relationships:

· Bring cross-functional teams together to collaborate on projects.

· Support the labor management program, including methods and procedures, engineered labor standards, incentive programs and program policies.

· Ensure alignment among all operations’ policies, procedures, and ongoing improvement projects.

LEAN Operations:

· Facilitate LEAN methodology and recommend solutions to specific business case issues.

· Understand and apply essential LEAN elements like workflow smoothing, JIT, and Jidoka.

· Utilize statistical tools such as Pareto Charts, Histograms, Cause & Effect Diagrams.

· Create a Value Stream Map or Flow Diagram of process to identify critical to quality points.

· Develop Failure Mode and Effects Analysis (FMEA) of the process being evaluated to quantify impact.

· Maintain subject matter expertise in proven industry methods and tools such as Six Sigma DMAIC, value-stream mapping, and 5S.

· Educate team members in LEAN expanding knowledge base to support and develop a sustainable continual improvement culture.

· Work with leadership to drive continual improvement programs, Kaizen events, and workshops.

· Set the standard for innovation within strategic and operational problem solving.

· Apply traditional manufacturing-based concepts to a variety of material handling environments.

· Ensure that all projects include a sustainability component and drive adherence at multiple levels within the organization utilizing integrated process audits, floor-level dashboards, and management scorecards.

· Lead all LEAN efforts in an organized manner with steering team deployment and roadmap/critical path development.

· Illustrate continual improvement successes in a case study before & after format that quantifies value and documents actions taken for future reapplication.

Project Management:

· Assist with developing and rolling outgrowth strategies and projects.

· Determine feasibility of projects factoring costs, available space, schedule limitations, company goals, technical requirements, and economic factors.

· Develop and implement project activities plans and timelines, coordinate subcontractors, facility management and field service personnel, and resolve problems in area of logistics to ensure meeting of contractual commitments.

OTHER DUTIES

· Work overtime as dictated by business whether mandatory or voluntary

· Performs other duties as assigned.

SUPERVISORY RESPONSIBILITIES

· If applicable for specific role, may manage Junior engineers, providing coaching and mentoring as they support process improvement projects.

SKILLS & ABILITIES

Education & Experience

· Minimum 3 years of industrial engineering experience in a supply chain (warehouse/4walls) or similar environment.

· College Degree required.

· Experience in retail distribution support and/or e-commerce type environment.

· Must be able to work in unregulated temperatures within the warehouse during the warmer and colder months can range from mild to moderate

Computer Skills

· Proficient in Microsoft Office Applications (Excel, Work, and Power Point)

· Insight into a Warehouse Management Systems allowing for understanding of system capabilities

· Knowledge of computer-assisted engineering and design software and equipment like AutoCAD, MS-Project, and Visio

· Knowledge of Simulation software

Language Skills

· English (reading, writing, verbal)

· Interpersonal communication and language skills (e.g., listening to others, speaking to others, reading, writing).

· Communication (facilitation skills and very mature communication skills to be able to communicate to all levels in the organization).

· Strong writing skills with experience documenting design methodologies to create logistics solutions and responses to RFPs

Mathematical Skills

· Intermediate to advanced

Other Skills

· Strong attention to detail accuracy and accomplishes job task in a timely manner

· E-commerce experience including starting up small to large volume solutions

· Experience in multiple warehouse automation applications (Pick to Light, Automated Sortation, Voice Pick, conveyor design, etc.)

· Experience in LMS implementation and/or steady state execution

· Strong organizational skills and the ability to handle multiple responsibilities simultaneously

· Exceptional analytical skills and attention to detail

· Project management skills experience

· Able to develop and deliver presentations to managers and executives.

· Keeps informed of technical changes and industry trends.

CORE COMPETENCIES

Leader of Others ☒ Accountability ☒ Business Acumen ☒ Communication / Building Partnership ☒ Developing Oneself ☒ Developing Others ☒ Drive for Results ☒ Embracing Change ☒ Problem Solving ☒ Empowerment ☒ Leadership Excellence ☒ Leading Change ☒ Problem Solving Independent Contributor ☐ Accountability ☐ Communication / Building Partnership ☐ Customer Orientation ☐ Developing Oneself ☐ Drive for Results ☐ Embracing Change ☐ Problem Solving ☐ Professional Competencies

PHYSICAL DEMANDS

Occasionally

· Handling/Fingering, Sitting

Frequently

· Bending

Constantly

· Walking and Standing

Ability to Lift/Carry and Push/Pull

· 21-50 pounds

o Reach above shoulder, reach outward, squat, or kneel.

WORK ENVIRONMENT

While performing the duties of this job, the employee rarely is exposed to fumes or airborne particles, toxic or caustic chemicals. The noise level in the work environment is usually low to moderate.

Reasonable Accommodations Statement

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

The Company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the Company reserves the right to change this position description and/or assign tasks for the employee to perform, as the Company may deem appropriate. 

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at hr@us.dsv.com. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.

DSV – Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.

With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. 

At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.

Start here. Go anywhere

Visit dsv.com and follow us on LinkedIn and Facebook.

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