Manager, Operations, Road US

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DSV - Global transport and logistics
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers.  Read more at www.dsv.com

Location: USA - Phoenix, 4025 E Cotton Center Blvd 

Division: Road 
Job Posting Title: Manager, Operations, Road US - 99112 
Time Type: Full Time

Summary

The Manager, Operations will oversee the day-to-day operations of DSV's transportation and logistics division, ensuring that all activities are conducted in a safe, efficient, and cost-effective manner. This position will be responsible for managing staff, developing, and implementing operational policies and procedures, and maintaining strong relationships with customers and partners.

Duties and Responsibilities

• Manage and oversee all aspects of the transportation and logistics division, including planning, scheduling, and coordinating activities to ensure timely and efficient delivery of goods and services.
• Monitor and maintain operational policies, procedures, and systems to improve efficiency, quality, and safety.
• Manage staff, including hiring, training, and performance evaluation, to ensure that all team members are working effectively and efficiently.
• Monitor and analyze performance metrics, including productivity, cost, and quality, and develop plans to improve performance.
• Maintain strong relationships with customers, partners, and vendors, ensuring that all parties are informed and satisfied with the services provided.
• Collaborate with other departments, including sales and customer service, to ensure that all aspects of the business are aligned and working together effectively.
• Continuously searches for ways to improve operational processes, define structure and increase productivity.

Educational background / Work experience

• 5+ years’ experience in transportation brokerage, or third-party logistics field with comprehensive knowledge of LTL, Truck Load, and current trucking marketplace.
• 5 years’ experience in management or similar role.
• College degree or experience in lieu of education.

Skills & Competencies

• Strong leadership and management skills, with the ability to motivate and develop staff.
• Excellent communication and interpersonal skills, with the ability to work effectively with people at all levels of the organization.
• Strong analytical and problem-solving skills, with the ability to identify and address operational issues and challenges.
• In-depth knowledge of transportation and logistics processes, regulations, and industry best practices.
• Proficiency in using transportation management software, such as TMS or WMS.
• Knowledge of lean principles and methodologies is a plus.

Language skills

• Fluency in English (oral and written).

Computer Literacy

• Strong proficiency in Microsoft Office Suite, particularly Excel and PowerPoint, and experience with transportation management software.

For this position, the expected base pay is: $93,500 - $141,000/ Annual.  Actual base compensation will be determined based on various factors including job-related knowledge, skills, experience, and other objective business considerations.

DSV does not accept unsolicited agency resumes.  Please do not forward unsolicited resumes to our website, employees, or Human Resources.  DSV will not be responsible for any agency fees associated with unsolicited resumes.  Unsolicited resumes received will be considered property of DSV and will be processed accordingly without fees.

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at hr@us.dsv.com. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.

DSV – Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.

With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. 

At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.

Start here. Go anywhere

Visit dsv.com and follow us on LinkedIn and Facebook.

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