DSV - Global transport and logistics
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at www.dsv.com
Location: USA - Auburn Hills, University Drive
Division: Road
Job Posting Title: Supervisor, Control Tower
Time Type: Full Time
Shift: M-F 1-10PM
Summary
The Supervisor, Control Tower is responsible for transportation operations for client’s plant/DC and/or group ofclient locations. They have operational and financial responsibility for their assigned client(s), and ensure that optimum support and service is provided to the client(s).
Duties and Responsibilities
- Assists in developing project scope and timeline for assigned location(s).
- Assists Account Manager & Implementation Manager in location startups.
- Manages ongoing assigned projects.
- Assists with the growth
- Recruits and trains necessary on-site analysts, logistics coordinators and assistants.
- Reports on project progress and manages customer expectations.
- Identifies and quantifies potential supply chain improvements.
- Accepts complete accountability for financial performance, customer savings and satisfaction.
- Develops reports that summarizes results, findings and recommendations and present same to management and customer.
- Manages complex organizational issues involving customer’s various functional areas and multiple plant locations.
- Achieves a high level of customer satisfaction to justify favorable reference and contract renewal.
- Manages/works with a variety of supply chain sub-contractors and related relationships.
- Presents to executive level leadership as needed.
- Responsible for providing daily operational transportation management support to the customer while supporting the development of solutions to lower the customer’s future logistics costs.
- Recruits and trains on-site analyst, logistics coordinators and assistants as needed
- Manages and completes on time Personnel Assessments
- Shares department account goals with the team and maintain assessments planning and development
- Ability to hold oneself and others accountable.
- Other duties as assigned.
Educational background / Work experience
- College degree in Logistics, business or other related field or experience in lieu of education is preferred.
- 3 years of experience in a Supervisory role or related position is preferred.
Language skills
- English (reading, writing and verbal)
Computer Literacy
- Proficiency with Microsoft Office suite (Excel, Word, Access, and PowerPoint).
- Solid analytical experience in Excel
Mathematical Skills
- General mathematics skills
Other Skills
- Knowledgeable in various modes of transportation including but not limited to: LTL, truckload, flatbed,intermodal, rail, air and international
Job information
Date posted: 04-11-2025
Employment type: Full time
Hiring company name: DSV
Job location: 48326 Auburn Hills MI US
Requisition ID: 102718-en_US
