Administrative Assistant, Contract Logistics

Location: Kempton Park

Job Posting Title: Administrative Assistant, Contract Logistics 
Time Type: Full time

Tertiary Qualification(s)
• A diploma or degree in Business Administration, Logistics, Supply Chain or a related field is preferred 

Additional Computer Skills  
Technical proficiency  
• Microsoft Dynamics.  
• Advanced Excel & PowerPoint Skills: Competence in using Excel for data analysis, modelling, and reporting and PowerPoint for customer facing material.  
• Supply Chain Software: Experience with supply chain management software such as Warehouse Management Systems, Transport Management systems.

Skills: 
• Strong written and verbal communication, professional, clear and confident in client-facing interactions 
• High attention to detail with the ability to manage multiple priorities without missing a beat 
• Proactive problem solver who investigates, follows up and closes the loop independently 
• Strong time management with a track record of meeting deadlines in a fast-paced environment 
• Client service orientation, responsive, dependable and solutionsfocused 
• Ability to collaborate effectively across internal teams including operations, warehouse and IT 
  
Job-related Requirements: 
• 2 to 3 years’ experience in the contract logistics industry (warehousing and/or transport) 
• 2 to 3 years’ experience in an administrative or operational coordination role 
• Proven experience preparing daily reports and maintaining accurate operational records 
• Exposure to system monitoring, ticket logging or IT coordination is a strong advantage 
• Intermediate to advanced MS Excel and PowerPoint skills essential

MAIN PURPOSE OF THE ROLE 
 
Own the detail. Enable the operation. Keep the client confident. 
 
This is your opportunity to play a critical behind-the-scenes role at one of the world's top logistics companies. As an Administrative Assistant within our Contract Logistics Commercial team, you will be the operational backbone that 
keeps a complex, fast-moving logistics environment running without a hitch. If you thrive on detail, love solving problems before they escalate, and take pride in being the person everyone can rely on, this role was built for you. 

DUTIES & RESPONSIBILITIES
What you will own:

• Order and System Monitoring: You will prepare and distribute daily operational reports, monitor system interfaces, and investigate any orders not reflecting correctly, including interface errors, missing transactions and 
system failures. You will also prepare and analyse lost sales reports, ensuring nothing slips through undetected. 
 
• Client Communication: You will be the consistent, professional voice keeping clients informed every day. Whether it is a system delay, an order update or a resolution in progress, clients will always feel in safe hands 
because of how you communicate. 
 
• IT and Technical Support Coordination: You will log IT tickets, follow up relentlessly until issues are resolved, and participate in User Acceptance Testing to support system upgrades and new client implementations. You will be the link between operations and IT that keeps things moving. 
 
• Warehouse and Transport Coordination: You will liaise daily with warehouse teams to resolve order discrepancies, assist with dispatch and delivery concerns, and prepare undelivered parcel reports with follow-ups to regional teams, making sure every order gets to where it needs to go. 
 
• Reporting and Meeting Support: You will assist in compiling monthly KPI presentations and coordinate operational meetings with client teams, ensuring every interaction is prepared, professional and productive. 

DSV – Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.

With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. 

At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.

Start here. Go anywhere

Visit dsv.com and follow us on LinkedIn and Facebook.

Disclaimer: Due to the high volume of applications received, only shortlisted candidates will be contacted. Should an external candidate not hear from us within four (4) weeks following their application, they should consider their application unsuccessful. Strictly fair and non-discriminatory selection procedures will be followed. We use Affirmative Action (AA) measures in an endeavor to redress the disadvantages in employment experienced by designated groups. Where possible, preference will be given to candidates from the designated groups as defined in the Employment Equity Act and in line with DSV’s Employment Equity plans. DSV reserves the right to defer or close a vacancy at any time. 

Apply now