Manager, Ocean Import & Export

DSV - Global transport and logistics
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers.  Read more at www.dsv.com 

Location: Torrance, CA

Division: Air & Sea US
Job Posting Title: Manager, Ocean Import & Export 
Time Type: Full Time

Summary

An Ocean Manager is responsible for overseeing the importation and exportation of goods by ocean, ensuring efficient and effective coordination and delivery of cargo.  The Ocean Manager is responsible for maintaining strong relationships with customers and vendors/service providers. This role requires excellent communication and leadership skills, as well as a deep understanding of logistics and supply chain management.

Duties and Responsibilities

• Manage and oversee the importation of goods by ocean, including carrier selection, booking, and movement of goods through various transportation channels
• Manage and oversee the ocean export process, including preparation of shipping documents, customs clearance, and booking with shipping lines
• Coordinate with freight forwarders, shipping lines, customs brokers, and other service providers to ensure efficient movement and timely delivery of cargo
• Ensure compliance with all relevant regulations and laws, including customs regulations and trade laws
• Develop and maintain relationships with customers, vendors, and other third-party service providers to ensure the highest level of service and customer satisfaction
• Negotiate carrier/vendor quotes and contracts
• Address and resolve customer inquiries promptly to maintain satisfaction and trust.
• Support client contract bids / RFQs
• Collaborate with other internal departments, such as logistics, finance, and operations, to ensure timely and efficient service delivery
• Monitor and report on key performance indicators, such as cargo delivery times, costs, and quality
• Stay updated on changes and challenges in the ocean freight market
• Develop and implement policies and procedures to improve efficiency and quality of service delivery
• Identify and implement process improvements to reduce costs, improve service quality, and enhance customer satisfaction

Educational background / Work experience

• A bachelor's degree in logistics, supply chain management, or a related field is preferred
• At least 5 years of experience in freight forwarding, logistics, or a related field is required
• Leadership/supervisory experience is required
• Extensive experience with out of gauge cargo is required

• Familiarity with ocean freight regulations, customs requirements, and import/export controls

Skills & Competencies

• Lead Yourself: Strong analytical and problem-solving skills, with the ability to thrive in a fast-paced environment.
• Lead Your Team: Excellent leadership and communication skills to manage and motivate a team.
• Lead Your Business: In-depth knowledge of logistics, supply chain management, and air freight principles.

Supervisory Responsibilities (if any)

• Supervise a team of ocean import/export coordinators
• This role may also include supervising a team of support staff, Team lead(s) and/or Supervisor(s).

Preferred Qualifications

• Experience with CargoWise1
• Knowledge of shipping routes and schedules

Language skills

• Fluency in English is required
• Knowledge of additional languages is a plus

Computer Literacy

• Proficiency in Microsoft Office Suite
• Experience with logistics software and systems is preferred

At Will Employment

DSV Air & Sea Inc. employees are hired for an undefined period of time as “at will” employees. This means that an employee may be terminated for any reason, or no reason at all, at any time, provided the discharge does not violate any law*. Additionally, each employee has the right to terminate his/her employment at any time. *Except if employed in Montana, where termination requires just cause.

For this position, the expected base pay is: $78,000.00 - $117,500 / Annual.  Actual base compensation will be determined based on various factors including job-related knowledge, geographical location, skills, experience, and other objective business considerations.

DSV does not accept unsolicited agency resumes.  Please do not forward unsolicited resumes to our website, employees, or Human Resources.  DSV will not be responsible for any agency fees associated with unsolicited resumes.  Unsolicited resumes received will be considered property of DSV and will be processed accordingly without fees.

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at hr@us.dsv.com. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.

DSV – Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.

With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. 

At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.

Start here. Go anywhere

Visit dsv.com and follow us on LinkedIn and Facebook.

Apply now