Troubleshooter

Job Req Number:  122840
Time Type: Full Time

Move forward as Troubleshooter at DSV in Venlo

Are you someone who enjoys getting to the root of problems and understanding complex systems? Do you thrive on ensuring smooth and efficient logistics processes? Then we’ve got the perfect challenge for you! Will you support us in the implementation of a new fashion client within our automated warehouse?

You get it done

As a troubleshooter, you'll be part of the implementation of a new fashion client in our modern, automated warehouse. You’ll analyse disruptions, identify bottlenecks and ensure systems, processes and people work seamlessly together. Your technical insight and solution-focused mindset will make all the difference: you’re on it.

How you do this? You’re responsible for detecting, investigating and resolving operational and system-related disruptions. These can result from user errors or technical failures. You’ll uncover root causes, solve problems and help prevent recurrence. You achieve this by:

• thoroughly analysing reported operational issues and determining priorities in close coordination with your supervisor;
• improving operational processes by identifying and implementing optimisations in collaboration with other departments;
• supporting urgent disruptions by answering questions from colleagues and clients.

Your team stands out within DSV for its strong international dynamic. You work alongside a diverse group of colleagues who support each other and share knowledge. Job satisfaction and a healthy dose of humor are important here, alongside a solid work ethic.

We are DSV, we grow

DSV is a global provider of transport and logistics services. With offices in more than 90 countries and a growing network of partners, there is no place in the world we cannot reach via transport by air, sea, rail, courier or road or where we can offer storage in warehouses.

Every challenge is an opportunity to become smarter, faster, and stronger. Together, we turn every problem into a solution, says Francesco Coluzzi, Warehouse Manager.

In the Netherlands, we operate from over 25 branches, with more than 3,000 colleagues. Together we rise to the challenge of a rapidly changing environment. We make quick decisions at every level and combine ambition and teamwork. This is how we move forward and make a difference together.

You bring

• affinity with automated logistics processes;
• xperience with Excel, Microsoft Office and preferably WMS systems (knowledge of Cargowrite is a plus);
• strong command of English, both spoken and written;
• analytical and independent working skills, with a collaborative mindset;
• flexibility to work in different shifts, especially during peak seasons.

It all counts for this vacancy of troubleshooter in Venlo. Furthermore, it is of course important that you feel at home with us. That will certainly be possible if you like to keep going, have guts and want to grow with DSV.

You get

Working at DSV means working at one of the top players in the logistics market. DSV is entrepreneurial and competitive, which is why we always want to grow as an organization. That is why we are looking for people who want to grow with us. Besides a challenging job in an international environment we also offer:

• a salary aligned with your knowledge and experience, following the DSV Solutions collective agreement;
• a professional, informal working environment where your opinion counts;
• 24 vacation days, 4 additional leave days, and 8% holiday pay;
• a good pension scheme, partly with employer contributions;
• access to training and courses via our DSV Academy so you can grow and shape your career path.

Move forward
Send your CV with motivation or leave your details, and we will contact you. Any questions about this vacancy? Our corporate recruiter Manouk Lips will be happy to assist you at +31 6 5188 5961 or manouk.lips@dsv.com.

DSV – Global transport and logistics

What moves you?

At DSV, we move more than goods. We move careers, ambitions and opportunities. With close to 150,000 colleagues in over 90 countries, we are the global leader in transport and logistics, and it is our people who bring our services and solutions to life every day. From frontline operations to business functions, every role contributes to keeping supply chains flowing and societies running.

Here, you are trusted to take ownership, act on your ideas and make decisions that create real impact. It is a place where people, careers and ideas keep moving forward. We value transparency in how we communicate and collaborate, and we win together by supporting each other, challenging each other and delivering results as a team.

Start here. Go anywhere

This is our promise of movement. A promise that your work matters, your contribution counts, and your career can move as far as your ambition takes it.

If you are looking to make an impact, grow your career and be part of something bigger, DSV is the place to be.

Visit dsv.com and follow us on LinkedIn, Instagram and Facebook

#StartHereGoAnywhere #LifeAtDSV