Start using the new myDSV
Have you received your welcome email?
Log in with the username and password you use today. Then follow the steps on screen to open the new myDSV.
Still waiting for your welcome email?
You do not need to log in yet. We will email you when your account is ready.
Questions about your move?
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We’re upgrading myDSV to provide you with a simpler and better digital experience when doing business with DSV. As part of this change, customers will be moved to the new version of myDSV.
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We’ll contact you by email before your account is moved. This email will explain when the change happens and what you need to do.
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You’ll receive a welcome email from DSV confirming that your new myDSV account is ready to use.
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Log in to your current myDSV account as usual and follow the on-screen instructions. The new myDSV will open in a new window.
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No. Your existing username and password will remain the same.
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Your account details, addresses, templates and notifications will be migrated. Your shipment data will continue to be accessible.
Booking and quote drafts will not be migrated, so we recommend completing them or saving any information you need from them before moving to the new myDSV.
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You can use Shipment Tracking in the new myDSV to search for your previous shipments.
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There is no change to your shipments. Moving to the new myDSV only changes the customer portal you use and does not affect how your shipments are managed by DSV.
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Yes. Once you have migrated, you will continue to have access to the previous version for a limited time. We’ll let you know in advance when this access will end.
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You can find guidance in the myDSV Help section and Support panel. If you need further assistance, please contact your local DSV branch.