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Managing complex supply chain operations in Europe 

The Danish company VELUX insists on transparency in its business as well as its products, making it a good match for DSV.

The logistics behind making VELUX windows is complex, requiring perfectly synchronised delivery of raw materials, components and the finished windows from suppliers across the globe and between more than 20 factories in Europe alone.

Customers can order over 15,000 product configurations that are often manufactured at several locations before being assembled at a factory near the customer. And every window is delivered within days of receiving the order.

DSV is responsible for global raw supply from such diverse places as Sweden, Canada and China. Within Europe, it drives components between VELUX factories, manages warehouses, delivers windows to customers and even handles other transport suppliers, thus creating a single point of contact.

Clarity comes from accurate reporting

The only way to manage this supply chain with the highest precision and lowest cost is by measuring and reporting on every link along the way. DSV makes sure VELUX is always perfectly informed by using a bespoke IT dashboard with live reporting of key numbers and by extensive analysis and mutual feedback.

We have specialised factories in many different countries, and everything needs to fit together and be delivered on time. That is only possible if we can track and measure every transaction with absolute transparency. DSV is working towards delivering both the quality and transparency we expect.

Peter Kragh Knudsen, SVP Facility and Logistics, VELUX Group

Discovery and development never stop
An impressive product line is not a static thing. VELUX constantly explores light in relation to the way we live, naturally moving into the fields of sustainability, architecture, construction techniques and human health. The company culture thrives on discovering, sharing and using new knowledge to optimise both products and production processes.

DSV has similar values, and is happy to grow alongside VELUX by sharing information and learning from them.

DSV has an entrepreneurial spirit, flexibility and a willingness to openly report and discuss issues that suits our business model, so we cooperate with DSV in an increasing number of areas.

Peter Kragh Knudsen, SVP Facility and Logistics, VELUX Group

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