A global fashion retailer arranged for DSV to move 23 containers of garments from Chittagong, Bangladesh, to the company’s distribution facility in Vigo, Spain. The cargo needed to arrive in one month’s time. It was to be shipped to Colombo, Sri Lanka, for loading aboard another vessel bound for Spain. But DSV's operations team discovered that only five of the 23 containers made it onboard due to a mix-up at the dock. DSV wasted no time negotiating for a second vessel to be loaded and sent to Tanjung Pelepas, Malaysia, where the left-behind containers were put on a ship bound for Spain. DSV’s quick action resulted in all 23 containers arriving at the company’s center in Spain on time – and together.
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